Empower Robotics in the U.S. : Join Fixposition as a Field Application Engineer (Remote)

Overview

Location : Remote (based in Texas, open to relocation anywhere in the U.S.). Travel : Required within the U.S. for customer support. Department : Customer Success / Field Application. Reports to : Head of Product Management (HQ, Switzerland).

About Fixposition

At Fixposition, we're on a mission to unlock the full potential of autonomous systems through cutting-edge positioning solutions that combine computer vision and GNSS technology. Based in Zurich, Switzerland, and expanding globally, we deliver innovative hardware and software that solve real-world challenges in navigation and robotics.

Learn more about our work at www.fixposition.com

The Role : Field Application Engineer – U.S. Region

We\'re looking for a technically competent and solution-oriented Field Application Engineer to join our growing team in the United States. You will serve as the first line of support for our North American customers, helping them integrate and succeed with our sensor technology. As the local technical voice of Fixposition, you will work closely with our U.S. sales and representative teams, while collaborating with HQ-based product and R&D teams.

This is a hands-on, customer-facing, remote role, ideal for someone who thrives on solving problems, values autonomy, and is eager to help customers succeed.

Your Key Responsibilities

• Product Demos : Conduct and support customers in integrating Fixposition\'s products (sensors / SoMs / SW) into their robotic or autonomous systems.
• Customer Integration Support : Guide and support customers in integrating Fixposition\'s products (sensors / SoM / SW) into their robotic or autonomous platforms.
• First & Second Line Support : Serve as the primary contact for customer issues, troubleshooting remotely and on-site when needed.
• Project Coordination : Actively support and manage integration projects, ensuring customers stay on track and aligned with internal stakeholders.
• Bridge to HQ : Gather, structure, and communicate customer feedback, helping inform the product and R&D roadmap.
• Collaboration : Work hand-in-hand with U.S. Sales and our distribution partners to ensure a seamless customer experience.
• Proactive Solutions : Go beyond identifying issues—propose actionable solutions and improvements.
• Travel : Visit customer sites as needed to provide hands-on integration and support (up to 30% travel expected).

Your Profile

Why You'll Love Working with Us

Ready to Make a Difference?

If you're passionate about technology, customer success, and robotics—and you want to be part of a team that values action, curiosity, and collaboration—we want to hear from you.

Apply today and join us in shaping the future of autonomous systems.

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