Guest Services Attendant

Job Description

Job Description

JOB Posting

JOB TITLE : Guest Services Attendant

DEPARTMENT : Front Office / Store

REPORTS TO : General Manager

POSITION PURPOSE :

The Guest Services Attendant is responsible for carrying out operations for the marina and / or restaurant. The Guest Services Attendant’s primary responsibility is the customer. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. The Guest Services Attendant projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.

DUTIES AND RESPONSIBILITIES :

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

EDUCATION AND EXPERIENCE :

WORKING CONDITIONS / PHYSICAL REQUIREMENTS :

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.