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Associate Director, US Commercial Forecasting & Performance Analytics

Associate Director, US Commercial Forecasting & Performance Analytics

GileadSan Mateo, CA, US
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Associate Director, Liver Integrated Insights Team

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

The Associate Director (within Gilead's Liver Integrated Insights team) will be responsible for leading short-term forecasting & performance analysis for multiple brands. This role will contribute by managing projects of significant complexity requiring cross functional collaboration. The role will also participate in shaping the roadmap for the US Forecasting and Analytics function across business units.

This role requires leveraging a broad and deep skill set (functional expertise, therapeutic area knowledge, communication skills, leadership and influencing, executive presence, etc.) to help drive success across a variety of key stakeholders including VP, Business Unit Executive Leaders, Brand Marketing, US Market Access, Field Sales, Commercial Operations, Finance, Medical, and Global.

This role is based in Foster City, California.

Responsibilities

  • Leverage market intelligence and cross-functional expertise to develop robust short- and mid-term (0-2 year) demand forecasts informing comprehensive revenue plans. Analyze primary and secondary data to identify trends and pinpoint key risks, opportunities, and growth drivers for executive decision-making, while providing market and competitive insights to support strategic planning.
  • Lead performance analyses by conducting national-level reporting, reconciling results with forecasts, and driving continuous improvement in forecast accuracy. Communicate findings and recommendations clearly to senior executives and partners. Design and implement a performance management framework that links forecasts to strategic initiatives across Commercial, Marketing, Finance, and Manufacturing.
  • Lead development of data-based insights to inform brand, and business unit strategy.
  • Conduct analytics to inform a range of customer and consumer issues, including physician and patient segmentation, customer journey and treatment flow analytics, etc.
  • Leverage data and analytics to develop key insights to inform brand strategy through the annual BPOA (Brand Plan of Action) process.
  • Lead performance / KPI development and reporting, enabling a thorough understanding of brand opportunities based on a variety of inputs.
  • Collaborate closely with market research and field-force insights teams integrate insights & forward-looking objective perspective to guide strong business decision-making.
  • Identify opportunities to integrate new capabilities from the AI / Predictive Analytics Lab. Leverage non-traditional and innovative analytical approaches, such as the use of new AI and predictive analytics techniques, to improve efficiency and effectiveness of strategy and operations.

Actionable Insights

  • Lead the integration of insight and analysis from a variety of sources to inform material decisions through the delivery of robust opportunities and market context. Consolidates a variety of data and information into actionable brand opportunities.
  • Provide objective quantitative analyses and lead the development of business cases to determine key opportunities and address critical business issues for the brand and / or TA.
  • Deliver effective presentations of findings and recommendations to multiple levels of leadership through various communication channels
  • Leadership, Influence and Communication

  • Engage with a broad range of internal customers ranging from VP, executive directors of brand, marketing team, and IT.
  • Establish and maintain business relationships in key segments of the Commercial organization, and consistently demonstrate a thorough understanding of internal customers' business needs.
  • Lead quarterly functional review with VP, Brand Leadership, and business unit stakeholders.
  • Manage external consulting resources from a project delivery perspective.
  • Demonstrate strong Gilead core values Integrity, Excellence, Accountability, Teamwork, and Inclusion.
  • Basic Qualifications

    Bachelor's Degree and Ten Years' Experience OR Masters' Degree and Eight Years' Experience OR PhD and Two Years' Experience

    Preferred Qualifications

  • Minimum of BA plus 10 years or MA plus 8 years of experience in a biotechnology or pharmaceutical company is desirable; relevant experience in biopharmaceutical-focused marketing consulting would also be considered
  • A firm grasp of complex forecasting & modeling techniques that support various types of strategic analytics (e.g., forecasting, business analytics, sales incentive modeling, etc.) is preferred. Candidates with strong analytical capabilities without forecasting experience are also encouraged to apply.
  • Strong communication / influencing skills and executive presence required
  • Balances exceptional technical expertise with strong strategic thinking and practical business orientation
  • Able to distill complex information to essential knowledge, and persuasively present to all levels of management
  • Able to assume full responsibility for accuracy, reliability, and timeliness of deliverables completed through own efforts or those of vendors
  • Proven history of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities
  • Experience in a pharmaceutical environment is desirable, as is a solid understanding of principles relating to the area of functional specialization Experience with pharmaceutical data sources (e.g., IMS, Symphony Health) is required
  • Strong working knowledge of relevant software systems (e.g., MS Excel, MS Word & PowerPoint, Tableau, Databricks etc.) is required.
  • People Leader Accountabilities

  • Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
  • Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
  • Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
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