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Call Center Representative

Call Center Representative

Bath Concepts Independent DealersRowlett, TX, US
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Job Description

Job Description

CEP Job Post ($17.00-$19.00)

About Us :

At Hank’s Handyman Services, we set the bar high. Our team takes pride in delivering Red Carpet-level service to every homeowner, every time. We’re a team of professionals who value craftsmanship, communication, and a commitment to excellence. If you're someone who brings your best every day and thrives in a supportive, fast-paced environment, we want to hear from you!

Position Overview :

We’re currently seeking Call Center Representatives to join our growing team. This is not a sales role, it’s about building relationships, providing exceptional customer service, and helping homeowners schedule the services they need.

What You’ll Do :

  • Answer incoming calls and assist potential customers in a friendly and professional manner
  • Schedule appointments and provide information about our services
  • Accurately input data and customer details into our systems
  • Deliver consistent, high-quality customer experiences
  • Work collaboratively with teammates to support daily operations

What We’re Looking For :

  • Strong communication skills (verbal and written)
  • Excellent attention to detail
  • Prior experience in a call center or customer service environment preferred
  • A professional, upbeat phone presence
  • High energy, trainable, and positive attitude
  • Dependable, punctual, and strong work ethic

    • Preferred (but not required) :

  • Experience with Service Titan
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Familiarity with Google Drive (Docs, Sheets, Forms)

    • Benefits :

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays

    • Ready to Apply?

    We’d love to hear from you! Submit your resume and let us know why you’d be a great fit for Hank’s Handyman Services.

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    Call Center Representative • Rowlett, TX, US

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