Referral Coordinator

POSITION SUMMARY : Responsible for providing customer-friendly referral initiation to medical providers and nursing staff. Responsible for total coordination and processing of patient referrals for specialty services. Completes all administrative functions associated with referral activities in a timely manner.

POSITION QUALIFICATION REQUIREMENTS

Education : Minimum High School graduate or equivalent. Graduate from an approved medical assisting or other health related program preferred.

Experience : Three (3) years' experience in a medical office, ambulatory care, or similar setting. Experience with referral processing preferred.

Skills and Abilities which may be representative but not all inclusive of those commonly associated with this position :

• Ability to communicate effectively with patients and staff in a professional, courteous and effective manner.
• Must be computer literate with exceptional telephone skills.
• Ability to read, writes, speak and understand the English language fluently.
• Possesses high job accuracy, efficiency, and dependability.
• Results and goal-oriented with a philosophy for quality improvement.
• Knowledge of HIPAA regulations, ICD-10 and CPT coding.

Residency and Transportation Requirement : None

License(s) / Certification(s) Required : None Required

FUNCTIONS OF THE JOB

Essential Functions

Marginal Functions :

Supervises : None

NOTE : SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT

NOTE : ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES

AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS