Director, Underwriting - Commercial Lines (Small Commercial Underwriting (Field))

Director, Underwriting - Commercial Lines

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

These roles (2 - East and West) will lead Small Commercial field underwriters and will report to the AVP, Small Commercial Underwriting. Core responsibilities include :

• Serving as a technical resource and coaching field underwriters on attracting and writing profitable business
• Coaching field underwriters on driving agency engagement and new business production through intentional interactions with distribution partners
• Partnering with Small Commercial Distribution at the TM, Director and AVP level to ensure alignment and joint success in field underwriting-supported agencies
• Actively drive regular new business pipelining conversations in partnership with Distribution
• In-person field traveling with field underwriters to successfully build a steady flow of profitable business opportunities

Successful candidates will possess significant commercial underwriting experience including experience with larger Small or Middle Market-type accounts as well as the proven ability to drive agency partnerships and engagement.

Experience serving in a field role or managing associates in field roles is desired.

Success on our team requires a blend of customer service skill and analytical prowess. There's no shying away from challenges here. Each account we work on is complex and interesting. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you! As a Director, you'll lead a team and drive profitable underwriting results through leadership, development, and engagement.

Key responsibilities include :

Typically reports to Associate Vice President of Small Commercial Underwriting. Reports : Multiple Commercial Lines Underwriting Managers.

Education : Bachelor's degree or equivalent work experience. MBA is preferred.

License / Certification / Designation : Completion of INS and / or AU or similar designations. Completion of CIC or CPCU is preferred.

Experience : Typically, ten or more years of commercial lines underwriting experience preferred. Significant people leadership experience desired.

Knowledge, Abilities, and Skills : Extensive knowledge of commercial property and casualty underwriting practices, field underwriting operations and day-to-day underwriting operational needs. Ability to demonstrate strategic agility and vision management. Capable of demonstrating an executive presence, communication, and command. Ability to exercise independent judgement and effectively make sound business decisions in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service issues, work processing issues, underwriting selection and rating problems, and compliance. Strong analytical skills and drive for results. Ability to creatively resolve unique and challenging business problems. Strong written and verbal communication, negotiation, influence, people leadership, engagement, and development skills.

Other criteria, including leadership skills, competencies and experiences may take precedence.