Office Administrator

Office Administrator | Ripple Fiber

We are looking for an Office Administrator to join our growing team in Plymouth, MI.

At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About Our Culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the Role

The ideal candidate will have a strong background in customer service, office administration, and computer skills. This position will be responsible for providing administrative support to the sales team. This position will be tasked with coordinating projects within our sales department from small simple tasks to large projects. A priority of this role is to ensure projects are completed within a timely manner while focusing on quality and staying within a set budget. Excellent collaboration and communication skills are a must have.

Responsibilities

• Compile, monitor and maintain sales data.
• Track and report lead generation activities for sales associates.
• Create PowerPoints for Sales presentations.
• Maintain Sales Associates weekly data on sales activity.
• Work effectively within a CRM.
• Handle event coordination and collection of marketing materials.
• Organize sales packages for community liaisons.
• Ensure that the proper marketing and approved brochures and supporting documents are available for meetings / events.
• Manage customers' pre-orders and new orders within our system.
• Handle inventory management for office supplies and marketing material.
• Handle scheduling of general maintenance and organization of the assigned location.
• Manage schedules for the assigned location.
• Provide support to sales staff as needed.
• Assist with special projects as requested.
• Create and manage the office workflow.
• Work effectively with other departments within the company to complete tasks or projects.

Qualifications

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.