Talent.com
Software Engineer, Product Development

Software Engineer, Product Development

Smart Data Solutions LLCPlano, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Software Engineer, Product Development

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Software Engineer, Product Development to join our team!

What you’ll be doing?

Analysis & Resolution

  • Manages clearinghouse customer accounts to ensure processes are working as expected and identify potential problems.
  • Understands and follows Smart Data Solutions’ (SDS) workflow and associated technical systems.
  • Understands and follows all assigned customer workflows including import and export processes.
  • Interprets customer business processes, analyzes problems and recommends programmable solutions.
  • Applies analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies.

Communication

  • Communicates to customers (via emails and phone calls) about SDS workflows.
  • Communicates to client of any critical production issues that may affect a customer’s production process.
  • Communicates to development manager or COO on any critical production issues related to client.
  • Adheres to SDS’s courteous and professional, written and verbal, communication standards.
  • Consistently high rating on customer satisfaction surveys
  • Responds to all customer emails and phone calls promptly and courteously in accordance with SDS communication policy.
  • Production

  • Manages daily production for assigned customers.
  • No batches or claims ever delayed or overlooked due to technical issues.
  • Work Patterns

  • Resolves assigned tasks in an efficient and effective manner.
  • Works independently with minimal guidance
  • Leverages the expertise of other developers in the team on specific modules
  • Tracks and bills all applicable support hours. (Billing)
  • Perform other duties as assigned.

    The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

    What we’re looking for?

    Required skills :

  • Proficiency with Java
  • Proficiency with Unix-like operating systems
  • Proficiency with Windows operating systems
  • Knowledge of relational databases
  • Oral Communication
  • Written Communication
  • Math Aptitude
  • Organization
  • Professionalism
  • Reading
  • Time Management
  • At least a 4-year technical degree (or equivalent)
  • 0-5 years similar experience
  • Experience with technologies listed in previous section
  • Reporting and Metrics

    This position is responsible for the following metrics :

  • Customer Survey Feedback
  • Communication Audit
  • Service Incidents from not following SDS procedures
  • Number of tickets closed
  • Number of tickets currently open
  • Number of SLA violations
  • BaseCamp to-do's completed
  • Location : This role is located in our Plano, TX office. This is a hybrid role with 3 days in-office requirements.

    Why this is the company for you?

    Top Benefits & Perks :

  • A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success!
  • A professional development and growth-oriented workplace
  • Generous benefits including, health insurance, short-term, and long-term disability
  • 401(k) with a company match to provide a better future in your retirement years
  • A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day
  • Who is Smart Data Solutions?

    Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients—including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners—SDS streamlines complex front, middle, and back-office operations.

    Smart Data Solutions is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

    serp_jobs.job_alerts.create_a_job

    Product Development Engineer • Plano, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Software Development Engineer I

    Software Development Engineer I

    Altice USAPlano, Texas, United States
    serp_jobs.job_card.full_time
    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    SOFTWARE ENGINEERING LEAD

    SOFTWARE ENGINEERING LEAD

    PepsiCoUSA, Texas, Plano
    serp_jobs.job_card.full_time
    The Senior Software Engineer will play a pivotal role in software development activities and long-term initiative planning and collaboration across the Strategy & Transformation (S&T) organization....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Software Development Engineer III

    Software Development Engineer III

    Altice USAPlano, Texas, United States
    serp_jobs.job_card.full_time
    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Owner

    Product Owner

    FinThrivePlano, Texas, United States
    serp_jobs.job_card.full_time
    We're looking for a detail-oriented, collaborative Product Owner to lead the development of our Contract and Contract Modeling Analyzers - these solutions help healthcare providers identify underpa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Software Engineer - STCE New Products

    Senior Software Engineer - STCE New Products

    SamsaraTown of Texas, WI, United States
    serp_jobs.job_card.full_time
    Senior Software Engineer - STCE New Products.ID : F7947 (for internal use only).Samsara (NYSE : IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Web Development Software Engineer II

    Senior Web Development Software Engineer II

    DigitalOceanDallas, TX, United States
    serp_jobs.job_card.full_time
    Senior Web Development Software Engineer II.Senior Web Development Software Engineer II.Senior Web Development Software Engineer II. Senior Web Development Software Engineer II.Get AI-powered advice...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Software Development Engineer II

    Software Development Engineer II

    Altice USAPlano, Texas, United States
    serp_jobs.job_card.full_time
    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Development Associate

    Product Development Associate

    Randa CorpDallas, TX, US
    serp_jobs.job_card.full_time
    At RAA, we trust and believe in our associates to fashion their future.Randa Apparel & Accessories is one of the world’s leading fashion clothing and accessories companies, operating acro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Staff Software Engineer, Activation & Engagement (Growth)

    Staff Software Engineer, Activation & Engagement (Growth)

    SquareTown of Texas, WI, United States
    serp_jobs.job_card.full_time
    Staff Software Engineer, Activation & Engagement (Growth).Staff Software Engineer, Activation & Engagement (Growth).Staff Software Engineer, Activation & Engagement (Growth).Staff Software Engineer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Product Owner

    Product Owner

    Merit Advisors LLCDallas, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Product Owner About the Role We’re looking for a proactive and commercially minded Product Owner to join our Technology Department, supporting both our Development Team and Technology Operati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Owner

    Product Owner

    Tek SpikesPlano, TX, US
    serp_jobs.job_card.full_time
    A highly motivated Product Owner to drive the development and innovation of our internal developer platform.In this role, you will lead a team to create a world-class development environment that e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Software Engineer, Full-Stack development

    Senior Software Engineer, Full-Stack development

    Brain Gain RecruitingDallas, TX, United States
    serp_jobs.job_card.full_time
    Senior Software Engineer, Full-Stack development.This is a unique opportunity to get on the core team of an Industrial AI start-up founded by a Stanford professor and led by recognized thought lead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Software Engineer I – New Product

    Senior Software Engineer I – New Product

    SamsaraDallas, TX, United States
    serp_jobs.job_card.full_time
    Our Platform is the foundation of our Connected Operations solution.Think of it as a hub-and-spoke model.All our products – safety, route planning, maintenance, fuel efficiency, EV reporting etc – ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Software Engineer II – New Product

    Senior Software Engineer II – New Product

    SamsaraDallas, TX, United States
    serp_jobs.job_card.full_time
    As a Senior Software Engineer II on Automation, you will architect and design some of the most critical and forward-facing parts of the Automation Platform. You’ll be helping to set Samsara’s strate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Product Development Engineer - Semi Test

    Product Development Engineer - Semi Test

    Smiths InterconnectIrving, TX, US
    serp_jobs.job_card.permanent
    Smiths Interconnect, is a global leader in the design and manufacture of high-performance interconnect solutions.Our products are used in mission-critical applications across industries such a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Product Owner

    Technical Product Owner

    Blue Acorn iCiFrisco, TX, US
    serp_jobs.job_card.full_time
    Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement.We blend data, des...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Lead Golang Software Engineer, Commercial Systems

    Lead Golang Software Engineer, Commercial Systems

    CanonicalTown of Texas, WI, United States
    serp_jobs.job_card.full_time
    Lead Golang Software Engineer, Commercial Systems.Lead Golang Software Engineer, Commercial Systems.Canonical is a leading provider of open-source software and operating systems for global enterpri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Software Engineer - Product (Remote)

    Senior Software Engineer - Product (Remote)

    Pair TeamTown of Texas, WI, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Senior Software Engineer - Product (Remote).Join to apply for the Senior Software Engineer - Product (Remote) role at Pair Team. About Pair Team : At Pair Team, we are an innovative, mission-driven c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days