WRO Program Director

Job Description

Job Description

POSITION SUMMARY

As a visionary leader, the Program Director is responsible for all facets of the Work Ready Oklahoma and Career Center workforce development programs at Goodwill Industries of Tulsa, Inc. The Program Director is responsible for direct program management, implementation, performance management, and continuous quality improvement associated with each program. This position reports to the Chief Mission Officer, who reviews performance annually.

Essential Functions

• Plan, direct, and coordinate program activities to ensure that goals, objectives, and funding requirements are met within the required time frame and parameters
• Review the funding opportunity and program application to determine the time frame, funding limitations, procedures, staffing requirements, and allotment of available resources
• Managing budgets, allocating resources efficiently, and implementing cost-effective strategies
• Participates in monthly program implementation providing instruction, coaching, and support as necessary
• Attend annual meetings and ensure other key staff members attend
• Oversee preparation of all required reporting and submit reports on time
• Instill a sense of pride and accountability among team members by modeling oversight of individual and program performance standards
• Ensure the success of the WRO Employment Center and Goodwill Career Centers by collaborating with local leaders and managing site logistics, staff, outputs, and outcomes
• Build strong local relationships with local Oklahoma Human Services (OHS) staff, community providers, and partners by serving as outreach lead
• Adheres to brand standards as identified by Public Strategies regarding program implementation, collateral design, and marketing standards for the WRO program.
• In collaboration with the Goodwill Marketing department, develop marketing strategies and promotional materials to raise awareness about the Career Center's services and events among job seekers and employers.
• Foster a culture of hope among employees, partners, and participants
• Build a network of employers who understand the value of WRO and Goodwill Career Center’s services in supporting a range of business objectives for Oklahoma employers
• Oversee project operations, employer relationships, data management, and the completion of OHS and WRO Center goals within budget
• Participate in WRO statewide and Training and Technical Assistance (TTA) activities as required by OHS and ensure fidelity to the WRO Program Model

Qualifications

Knowledge, Skills, and Abilities