Managing Director, Campus Dining and Event Services

Job no : 528587

Position Type : Staff Full Time

Campus : UMass Boston

Department : Campus Services

Pay Grade : No Pay Grade

Date opened : 25 Sep 2025 Eastern Daylight Time

Applications close : 01 Nov 2025 Eastern Daylight Time

General Summary :

Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will serve to manage operations in the following units : Events, Dining, and Bookstore. Working directly and indirectly with the managers and staff of those areas, the incumbent will manage contracts, develop staff, and implement policies and procedures, to be used to manage the business of each area to goals established by the University and VCAF leadership.

Examples of Duties :

Manage vendor contract for residential and retail dining (currently management fee-based)

• Ensure vendor compliance with contracted terms and conditions
• In collaboration with vendor staff, maintain residential, retail, event and catering dining programs at high standards of quality, efficiency and affordability
• Review and approve data and reports with vendor that support management fee to paid
• Evaluate proposed vendor contract extension or lead a competitive bid process for 2027 contract end
• Oversee management of residential meal plan billing and vendor catering accounts receivable
• Plan and oversee any refresh to concepts and space of retail, residential, event and catered dining operations with the vendor and VCAF leadership
• Expand dining business for the campus and the vendor through additional offerings, venues, events, and partnerships with outside entities
• Collaborate and coordinate with vendor, residence hall third-party operator and internal departments on all related dining issues

Manage Event Services department

Develop and implement workflow flow for Event Services to become the starting point for ALL campus events (except Commencement / Chancellor and Advancement events) and incorporate opportunities for other auxiliary services to be offered to clients in a seamless fashion

Web-based booking application to at least let potential clients see and evaluate options and pricing for food, lodging (Res Hall plus private), and other offerings (print, marine, parking) to begin planning and costing an event.

Coordinate with Facilities and Student Affairs to remove Manage vendor contract for bookstore

Other duties

Qualifications :

Preferred Qualifications :

Ability to work successfully in a diverse environment and complex organizational structure

Application Instructions :

Please apply online with your resume, cover letter and list of three references.

Review of candidates will begin following the application closing date.

Salary Range : Commensurate with experience

This is a non-union exempt position.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HR@umb.edu or 617-287-5150.

Applications close : 01 Nov 2025 Eastern Daylight Time

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