Appian System Administrator
Full Time, Remote
Public Trust Clearance
Referral bonus- $1,000
We are seeking a self-sufficient professional with Appian System Administration skills to join our small, nimble platform team. This role is pertinent to maintaining, enhancing, and growing our internal Appian environment hosted on AWS GovCloud. You must be a hands-on problem solver who thrives on troubleshooting complex issues independently, continuously learning, and adapting to platform changes.
Core Responsibilities :
Appian Administration
- Continuously enhance our internal Appian platform site by adding features, improving performance, and implementing best practices
- Perform comprehensive Appian system administration including user management, security configurations, site optimization, and health monitoring
- Execute Appian hotfixes and upgrades using custom shell scripts developed by our team
- Proactively troubleshoot and resolve Appian application and platform issues with minimal guidance
- Read, interpret, and apply Appian documentation to solve emerging challenges as the platform evolves
- Adapt platform configurations and custom scripts as Appian releases new versions and deprecates older functionality
- Monitor and report operating efficiency, performance, and reliability of Appian applications
AWS Infrastructure & System Administration (Supporting Role)
Provide hands-on support for AWS GovCloud infrastructure including EC2 instances, S3 buckets, RDS databases, and related services as neededPerform system administration tasks across Windows and Linux environments supporting the Appian platform as neededMonitor system capacity, health indicators, and performance metrics; troubleshoot infrastructure issues end-to-end as they ariseSupport environments with a focus on availability, durability, and uptimeMaintain working knowledge of Application Servers (JBoss, Tomcat) as part of installation and troubleshootingCollaborate with the platform team on capacity planning and analytics for forecastingSecurity & Compliance
Maintain security controls in compliance with VA requirements and conduct remediation from security scansAssist the platform team in obtaining and maintaining Authority to Operate (ATO)Ensure VA security and architecture policies are implemented so that the system meets governing VAEC architectural, security, data, and interoperability standardsAutomation
REQUIRED : Proficiency with Git and GitHub for version control and configuration managementParticipate in CI / CD pipelines and deployment automation (Jenkins)Troubleshoot and enhance existing automation scripts as requirements and platform capabilities changeDrive continuous improvement in deployment processes and operational efficiencyOperations & Support
Provide break-fix support and incident resolution for all environmentsQuickly and efficiently troubleshoot simple and complex issues to provide outstanding support for internal service level objectivesDemonstrate strong pattern recognition to identify recurring issues and implement preventative solutionsPerform detailed troubleshooting across the full stack-from end-user issues through middleware, application servers, and backend infrastructureExecute both repetitive operational tasks (routine maintenance, monitoring) and sporadic platform projects (feature additions)Create and maintain runbooks, operating procedures, and system documentationEnsure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency, and on-time deliveryRequired Qualifications :
Education & Experience
Bachelor's degree in Computer Science, Engineering, or related field preferred5+ years of combined technical experience in production support, site reliability engineering, system administration, or DevOps roles2+ years of Appian development experience (process models, interfaces, integrations, data structures) and, or 1-2+ years of hands-on Appian administration experience (system configuration, upgrades, troubleshooting)2-3 years of proven, hands-on AWS experienceExperience may overlap across these areasTechnical Skills (Non-Negotiable)
Appian Administration : Demonstrated ability to independently troubleshoot and resolve Appian platform and application issuesAWS Expertise : Hands-on experience with AWS services such as EC2, S3, RDS, IAM, Cloudwatch, in all environments (you'll work alongside our AWS team, but must have foundational knowledge)Git / GitHub : Proficient in using Git for version control and GitHub for collaboration and configuration managementSystem Administration : Foundational hands-on Linux administration skills (including shell scripting, user management, package management, system updates and maintenance)Self-Sufficiency : Proven ability to work independently, critically analyze problems, and execute solutions without detailed step-by-step instructionsRequired Competencies
Critical Thinking : Ability to read requirements, analyze problems, and determine solutions autonomouslyPattern Recognition : Identify trends, recurring issues, and opportunities for improvementTroubleshooting : End-to-end debugging skills across application, middleware, and infrastructure layersContinuous Learning : Commitment to staying current with Appian platform changes, reading documentation, and adapting practices accordinglyAttention to Detail : High level of precision in operational tasks and documentationCommunication : Excellent written and verbal communication skills for documentation and team collaborationPressure Management : Ability to work well under pressure within a technically challenging environmentMission-Critical Mindset : Experience in working in mission-critical environmentMust be able to obtain Public Trust clearanceDesired Skills & Experience :
Appian Development Skills : If coming from an admin background, development experience (process models, interfaces, integrations) is highly valuable for understanding the platform deeply and contributing to feature developmentCross-Functional Background : Appian expertise (development or administration) with willingness to learn infrastructure is equally valuable as a Linux / AWS system administration background with willingness to learn Appian, we prioritize depth in Appian with the ability to grow into infrastructure responsibilitiesMonitoring Tools : Experience with CloudWatch or similar monitoring / logging toolsAgile Experience : 3+ years working in Agile / Scrum / Kanban environments; highly team-oriented and practices collaboration as a key to successFederal Experience : Prior work on a software development project in a federal government settingDevOps Tooling : Familiarity with modern DevOps tools and practicesSelf Sufficient : High capability to learn, retain knowledge and work independently under minimal supervisionWhat Success Looks Like :
You can independently execute, and troubleshoot Appian hotfixes and upgrades using our operationsYou proactively identify improvements to our platform and implement themYou maintain comprehensive documentation that enables knowledge sharingYou adapt quickly to Appian platform changes and update our processes accordinglyYou balance routine operational tasks with strategic platform enhancementsYou contribute to maintaining our ATO and security compliance postureYou effectively collaborate with the Platform team to ensure seamless integration and support for the Appian platformWork Environment :
Small, collaborative platform team where your contributions directly impact the productMix of repetitive maintenance tasks and innovative platform improvement projectsRequires reading Appian documentation and staying current with platform evolutionFast-paced environment supporting mission-critical government operationsAbout Semper Valens Solutions :
Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.
At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes.
We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.
Semper Valens Solutions is an Equal Opportunity Employer
Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital / parental status, pregnancy / childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870.
Semper Valens Solutions is an affirmative action / equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.
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