Auto service writer / admin

For better engagement, updates, and valuable consultation tips, we encourage you to follow our founder on Instagram :

📷@marketingbybahaa. ( https : / / www.instagram.com / marketingbybahaa?igsh=Y2Rnbjk3d3dnZXk=)

GLOBAL PACIFIC SUPPORT is looking for a detail-oriented and organized Auto Service Writer / Admin to join our team. In this role, you will be responsible for managing customer service interactions and providing administrative support in our auto repair shop. Your strong communication skills and attention to detail will be essential in ensuring a seamless experience for our customers while maintaining accurate records and documentation.

Responsibilities

• Greet customers and assist them with their service requests and inquiries.
• Document customer information, vehicle details, and service history accurately in the system.
• Create service orders and estimates based on customer needs and technical evaluations.
• Schedule appointments and manage the service workflow efficiently.
• Communicate service updates to customers throughout the repair process.
• Assist with administrative tasks, including filing, data entry, and maintaining inventory records.
• Process payments and handle customer transactions in a timely manner.
• Collaborate with technicians to ensure effective communication and resolution of customer concerns.
• Stay knowledgeable about automotive services and repairs to effectively address customer questions.

Requirements

Benefits

Competetive Salary, Remote Position, Schedule Flexibility