Treasury Fulfillment Advisor - Implementation Project Consultant

Overview

Job Description : At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Description : Independently responsible for project management, client servicing, and product implementation coordination for large, complex and specialized client requirements. IPCs are the primary interface with the client to facilitate establishment of connectivity for products and services. The associate must have strong organizational skills and will be responsible for coordination of all internal and external project related activities including the delegation of tasks quickly and effectively to ensure a timely and smooth client implementation process.

Requires excellent communication, influencing and negotiation skills to significantly impact on the ability of the department to effectively deliver products or services as well as exercising judgment and discretion to work through conflict resolution or ensure execution of project activities. Demonstrate attention to detail, team player, take end-to-end ownership, drive for results to grow the business, sustain intensity and optimism while focusing on the client.

This consultative approach requires the associate to recognize, evaluate and act upon those opportunities for additional client and sales collaboration or to improve client satisfaction. Negotiates and adapts to complex, multifunctional relationships within the customer environment as well as the bank environment. Applies multi-faceted client business rules and requirements to facilitate the delivery of a client specific customized configuration of technical and non-technical solutions.

Responsibilities and Context

Enterprise Description : Responsible for acting as the primary interface to mid / high revenue clients. Responsibility includes leading, directing, and coordinating the implementation of highly complex treasury, cash management, card and / or depository products and services. Provide relationship management, servicing, and technical assistance to internal business partners / vendors in order to ensure a timely and smooth implementation process. Key Responsibilities : Provide a consultative approach to client through implementation; Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills; Troubleshoot, research, and respond to internal client team requests; Engage key stakeholders throughout the implementation process.

Required Skills

• Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
• Ability to establish and maintain effective working relationships with peers, customer group and management
• Excellent follow through and initiative
• Comfortable with direct client and line partner interaction, with proven client interaction abilities
• Ability to present ideas and information in group settings
• Demonstrated knowledge and experience in requirements gathering and development
• Self starter and independent worker, ability to work with minimum supervision
• Understanding of project management practices with the demonstrated ability to successfully deliver assignments on time and on budget
• Proficient in Microsoft Office
• Strong writing, presentation and oral communication skills
• Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels

Desired Skills

Notes

Shift : 1st shift (United States of America)

Hours Per Week : 40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay range $30.25 - $46.33 hourly pay, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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