Entry Level Operations Coordinator

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Training & development

Floor Interior Services Corp is a Florida-based flooring company proudly serving our communities since 2007. Known for excellence and strong partnerships, were seeking a reliable and detail-oriented Entry Level Operations Coordinator to manage our Tallahassee office operations.

This role is ideal for someone who enjoys autonomy, organization, and steady-paced work. Youll serve as the main point of contact for our Lowes partner, coordinating flooring installation schedules, supporting crews, and maintaining smooth communication between customers, installers, and leadership.

Key Responsibilities :

• Serve as the primary coordinator for installation scheduling, communication, and completion tracking between clients, contractors, vendors, and internal teams.
• Communicate directly with Lowes associates and customers to confirm appointments and ensure readiness for installation.
• Assign installers to jobs, maintain scheduling calendars, and follow up on work progress.
• Track service calls, completions, and outstanding tasks to ensure accuracy and timeliness.
• Handle customer inquiries professionally and provide timely updates to leadership.
• Maintain organized records of installation paperwork and projects.
• Monitor materials, deliveries, and any rescheduling needs.
• Uphold company standards for quality, safety, and professionalism.
• Assist with forklift use for warehouse or delivery coordination.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.
• Report any store issues / concerns.
• Identify and assess customers needs to achieve satisfaction.
• Phone, Email and Text interaction with our retail partner, installers, and customers.

Qualifications :

• Strong communication, multitasking, and problem-solving skills.
• Basic computer proficiency (Excel, Outlook, Word).
• Highly organized and time management skills
• Self-motivated, with the ability to work independently.
• Customer service or scheduling experience preferred (construction or flooring industry a plus).
• Strong understanding of flooring materials and installation methods. (preferred)
• Forklift Certification required or we can train and certify you.
• Valid drivers license and reliable transportation.

Why Join Our Team :

Steady-paced environment with consistent weekday hours and occasional Saturdays.

• Trusted by Lowes and known for quality service across Florida.
• Supportive leadership and opportunities to grow your skills.
• Paid training and forklift certification opportunity.