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Call Center Accounts Receivables Analyst

Call Center Accounts Receivables Analyst

Sunrise SystemsNashville, Tennessee, United States
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Job Title : Call Center Accounts Receivables Analyst

Location : Nashville, TN (Hybrid)

Duration : 06 Months On W2 Contract

Responsibilities for this position will include the following :

  • Receives inbound calls in high volume AR department and assists with AR related customer questions
  • Assist in managing high volume AR department email boxes
  • Escalates issues and difficult matters to appropriate department.
  • Effectively utilize technology and other tools to accomplish tasks.

Position Requirements :

  • High School Diploma
  • At least 1 year prior call center experience needed
  • Computer literacy in Microsoft Office
  • Excellent communication and writing skills
  • Excellent interpersonal skills
  • Personal accountability
  • Attention to detail
  • Team player
  • High sense of urgency
  • High level of integrity
  • Proficient in Microsoft Suite; Intermediate to Advanced Knowledge / Experience of Excel
  • Time management skills
  • Strong customer service

    • Additional information from the manager :

  • Previous collections experience helpful
  • This is a Monday Friday position with working hours being 8 : 00 AM 4 : 30 PM. There can be flexibility on the start / end times as needed.
  • This is a hybrid position. The team is working 40% of the week in the office and 60% at home.
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    Call Center • Nashville, Tennessee, United States

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