Technical Account Manager - Data Center

Job Req ID : 27233

About Supermicro :

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary :

Supermicro Computer, Inc. is looking for an initiative-taking and technically adept Technical Account Manager (TAM) to support our enterprise customers in the data center space. As a TAM, you will function as a strategic advisor and advocate for your clients, ensuring they receive maximum value from our solutions. You will bridge the gap between technical support, engineering, and customer success to deliver a seamless experience.

Essential Duties and Responsibilities :

Includes the following essential duties and responsibilities (other duties may also be assigned) :

Sales and Strategy

• Drive opportunities and deals as a technical sales lead.
• Oversee pre-sales deals, engaging Solution Architects and Post-Sales Team as needed.
• Develop proposals and collaborate with pre-sales engineering teams.
• Articulate business and technical strategy in customer meetings.
• Qualify designs and produce technical architecture documentation.
• Serve as design authority for key accounts.

Customer Engagement and Enablement

Technical Support and Implementation

Innovation and Collaboration

Qualifications :

Required Qualifications :

Education & Experience

Technical Skills

Soft Skills

Salary Range

$90,000 - $100,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.