Manager In Charge (MIC) Opportunity
H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Manager In Charge (MIC), you'll monitor partner performance and address departmental / total store safety issues in the absence of the store director. For stores not assigned an operations store leader, the MIC is also responsible for overseeing the gas station and floor maintenance processes of the store. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. Partner-owned means our most important resources-people-drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.
Do you have a : heart for people... commitment to work hard to make sure your customers and partners come first? head for business... drive to meet store goals through processes, collaboration, and evaluation? passion for results... ability to handle stressful situations in a fast-paced, multi-tasking environment?
We are looking for :
- School of Retail Management (SORM) : training program to be completed upon hire with H-E-B
- leadership experience
- drive for financial results
What is the work?
Management :Spends majority of time using independent judgement in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving partner-related matters.Monitors product integrity and partner safetyEnsures best practices / H-E-B standard operating procedure (SOP) compliance in every departmentEnsures execution of gas station / floor maintenance processes (in stores not assigned an operations store leader)Ensures facility and equipment are properly maintained and in good repairMonitors cost / benefits, budget, and shrinkWhat is your background?
Minimum age 18 (mandatory)H-E-B School of Retail Management (SORM) training : comprehensive training program to be completed upon hire for prospective H-E-B partners who are committed to a career as managers in H-E-B store operations3+ years of experience in retail managementExperience in leadership / managementDo you have what it takes to be a fit as an H-E-B Manager In Charge (MIC)?
Understanding of product integrity, including federal, state, and company regulations and standardsInterpersonal and verbal / written communication skillsOrganization and planning skillsCustomer service skillsComputer skills, including MS Office (Word, Excel), and H-E-B systemsAbility to build, motivate, and maintain staffAbility to manage multiple priorities and shift focus between tasksCan you...
Function in a fast-paced, retail environmentContinuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shiftOccasionally lift and carry 50-75 lbsWork extended hours, weekends, holidays and / or rotating schedules