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Account Representative

Account Representative

EMCOR GroupFort Wayne, IN, US
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Account Representative

Shambaugh & Son L.P., a wholly-owned indirect subsidiary of EMCOR Group, Inc., is a customer-driven, single-source, self-performing construction / engineering firm. We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We are one of the largest specialty contractors in the U.S. and the only one with all eight M.E.P (Mechanical, Electrical, Process, Automation, Refrigeration, HVAC, Plumbing, and Fire Protection) design and installation capabilities in-house. We perform more than $1 billion of construction projects per year with over 3,000 employees throughout 50 states from our home office in Fort Wayne, Indiana.

Our success has been driven by our ability to attract and retain dedicated, knowledgeable and seasoned professionals to become part of the Shambaugh team, as we continue to build on our 90+ year Shambaugh success story.

At Shambaugh, we recognize people as our most important resource and it is our mission to produce the industry's highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.

Job Summary

Shambaugh & Son L.P. is seeking a National Service Account Representative. This position is responsible for working with the Service / Inspection team to sell service agreements, preventative maintenance, and a variety of additional required inspections for the National ITM Service Group.

Essential Duties and Responsibilities

  • Generate sales of new Inspection Agreements and other services using identifying, prospecting, qualifying and other sales techniques. Grow customer base.
  • Pursue potential clients through existing customer data bases
  • Prepare written quotes and contracts for inspection services
  • Follow-up with customers in a timely manner to ensure sale is captured
  • Assist the customer over the phone in emergency situations
  • Project Manage projects for larger accounts
  • Ability to multi-task
  • Flexibility with schedule changes or a daily basis
  • Ability to travel when necessary
  • Other duties as assigned

Qualifications

  • Become knowledgeable of NFPA Fire Protection codes and NFPA 25
  • Sales experience preferred.
  • Sprinkler knowledge preferred
  • Valid driver's license and excellent driving record
  • Must be disciplined and self-motivated to work with limited supervision
  • Excellent communicator and have great organizational skills with a positive attitude.
  • Electronic organization and expedient.
  • Passionate attitude while making multiple cold calls and more.
  • Professionalism in email and over the phone.
  • Believe that customer service is priority.
  • This position requires a proficiency in computer usage above basic Microsoft Office & Windows Skills. Must be tech savvy.
  • Provide customer service first.
  • Regular and reliable attendance, including the ability to work extended hours and weekends as required
  • EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal process it is probably fraudulent.

    As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer / Veterans / Disabled

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    Account Representative • Fort Wayne, IN, US

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