Designated Manager

Job Description

Job Description

Designated Manager

About the Role

We’re looking for an experienced, mission-driven Designated Manager to lead and support our residential teams providing services to individuals with disabilities across the Twin Cities metro. This is a critical leadership role responsible for ensuring compliance, high-quality service delivery, and strong team development. You’ll oversee multiple sites, guide Designated Coordinators and support staff, and help shape the future of our residential services.

Qualified applicants for this position must have experience working as a Designated Manager in rate exception, crisis, and / or high behavioral support needs settings.

What You’ll Do

Provide leadership and coaching to Designated Coordinators and Program Coordinators

Ensure programs are fully staffed, within budget, and meeting all 245D compliance standards

Lead or support intakes, assessments, and the development of person-centered service plans

Monitor documentation, investigate incidents, and implement corrective actions when needed

Build positive relationships with guardians, case managers, and county partners

Stay ahead of licensing and legislative updates and ensure programs adapt accordingly

Contribute to new program development and continuous quality improvement efforts

Participate in on-call rotation and step in as Designated Coordinator when needed

• Support financial performance by reviewing budgets, managing utilization, and tracking service line outcomes

What You Bring

To qualify as a Designated Manager , you must meet Minnesota Rule 245D requirements :

3+ years of supervisory experience in services for people with disabilities or behavioral health services

And one of the following education and experience combinations :

BA in a related field + 1 year of direct support experience

AA in a related field + 2 years of direct support experience

Human services diploma + 3 years of direct support experience

Preferred candidates will hold a Master's Degree in Human Services, Social Work, Psychology, or another related field and have 5+ years of supervisory-level experience in disability or behavioral health services programs. ​​​​​​​

Additional requirements :

Experience leading teams and navigating crisis / emergency response in high behavioral settings

Strong documentation, compliance, and quality assurance skills

Solid judgment, organization, and the ability to manage competing priorities

Comfortable with site travel across the metro (mileage reimbursed)

Must pass DHS background study and have a valid driver’s license

Compensation & Benefits

Salary Range : $70,000 - $80,000 / year, depending on experience

BrightPath offers a competitive benefits package for full-time employees, including :

Medical, Dental, and Vision Insurance

ICHRA Health Reimbursement Plan

401(k) Retirement Plan with Company Match

Paid Time Off (PTO) and Earned Sick and Safe Time (ESST)

Paid Holidays

Ongoing Professional Development Opportunities

Supportive, mission-driven work environment

Why BrightPath?

At BrightPath, we empower adults with disabilities to live full and meaningful lives in their communities. You’ll join a team that believes in self-determination, inclusion, and high-quality care—and help us find the passionate professionals who make that possible.

BrightPath LLC is an Equal Opportunity Employer

We welcome candidates of all backgrounds, abilities, and identities to apply. Let’s build something great—together.

Apply today to help us grow our mission-driven team.

BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities.

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