Customs Entry Writer

Customs Entry Writer

On-site

1 yr contract

Pay Rate : $27-31 / hr DOE

Job Description

Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filing

Maintain and update customer / importers profiles

Determine and track duties and taxes payable; process payments on behalf of clients

Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions

Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests

Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues

Review and distribute documentation to ensure regulatory compliance of participating government agencies

Interact with Customs and other government agencies as needed

Adhere to regulatory compliance and procedures / productivity standards

Support other team members with accounts and workload on day-to-day operations

Assist with the creation of client SOPs

Other duties as requested

Qualifications

3-5 years of Entry Writing experience

5+ years of Logistics, Freight, International Transportation, and Customs related experience

High School Diploma or GED required; Bachelor Degree preferred

Ability to identify when escalation is needed to find a resolution on an existing problem

Ability to work in a fast paced environment

Ability to do multi-task to ensure daily brokerage operations are successfully completed

Ability to create and maintain professional relationships with customers

Possess excellent written and verbal communications and analytical skills

Possess strong cross-functional teamwork, collaboration and interpersonal skills

Detail oriented

Knowledge of US Customs and other Government Agency Requirements

Proficient in Microsoft Office : especially Excel, Word, PowerPoint, Outlook

All your information will be kept confidential according to EEO guidelines.