Charge Services Application Analyst - Hybrid

Overview

We are dedicated to providing exceptional care to every patient, every time.

St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for "Outstanding Patient Experience" by HealthGrades.

Position Summary

The Charge Services Application Analyst is responsible for the implementation, maintenance, and daily support of charge capture within the Clinically Driven Revenue Cycle (CDRC) environment of the St. Luke's Hospital network. This role ensures systems and processes align with our mission and core values, enhancing revenue integrity across the organization. Responsible for promoting teamwork with all members of the healthcare team. Performs all duties in a manner consistent with St. Luke's mission and values. This position offers a hybrid schedule.

Key Responsibilities

• Maintain expert level understanding of charge capture methodologies and workflows, charge tiering logic, charge transformation capabilities, and charge related reports.
• Collaborate with clinical department leaders to design, optimize, and audit charge capture processes, ensuring Chargemaster accuracy.
• Monitor charge activity daily and resolve build issues resulting in suspended or disrupted charges in a timely manner.
• Serve as a key liaison with Patient Financial Services, Health Information Services and Finance to ensure business processes and technical configurations are aligned for revenue integrity.
• Apply systems knowledge to develop tailored technology solutions that meet business needs.
• Identify and recommend enhancements, new solutions, and workflow improvements to drive efficiency.
• Provide responsive customer support by managing incoming tickets, change requests, and escalations with urgency and professionalism.

Education, Experience, & Licensing Requirements

Education : Bachelors degree in IT, related health care experience, or equivalent work experience

Experience : 2-5 years of experience in Cerner Millennium applications specifically related to Charge Services.

Benefits for a Better You

Why You Belong Here

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.

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