Group Director, Creative - Head of Creative, Sam's...

Group Director - Creative - Head of Creative - Sam's Club

About Sam's Club

Sam's Club is reimagining retail and redefining what membership means in the modern era. With bold ambitions to double our membership and redefine the club experienceone joyful moment at a timewe're building a brand that is emotionally resonant, creatively distinctive, and member-first. We believe creativity is a growth engine, and we're looking for a leader who thrives in a culture where we move at the speed of our members. This is a place where experimentation is encouraged, speed is celebrated, and creativity is expected to drive business impact.

About the Role

As Head of Creative, you'll be the visionary and hands-on leader of Sam's Club's creative expression. You'll set the standard for creative excellence across every touchpoint : brand, digital, performance, and in-club. You'll lead a hybrid team of internal talent and agency partners, shaping how our brand shows up in the world and ensuring every expression builds equity, drives value, and reflects the future of membership.

What You'll Do

Drive the Creative Vision - Steward the Sam's Club brand identity with a bold, cohesive, multi-sensory expression of our member experience across every channel and moment.

Lead Brand Transformation - Bring experience managing large-scale agencies and brand evolutions. You'll articulate vision with clarity, earn trust in high-stakes moments, and galvanize teams around bold, future-forward ideas.

Build and Lead a Modern Creative System - Architect a hybrid model that blends in-house talent with external partners to deliver high-velocity, high-impact creative. You'll ensure we're social-first, AI-fluent, and always iterating.

Champion the Member Experience - Translate our brand promise into tangible, delightful experiences across campaigns, content, and the in-club environment. You'll use data to make it personal and creativity to make it joyful.

Collaborate Across the Business - Partner deeply with Marketing, Product, Membership, Merchandising, Tech, MAP (our ads business), Financial Services, and Operations to embed creativity throughout the full member journey.

Who You Are

A modern creative leader with 15+ years of experience, including leadership roles in agency and / or brand-side organizations.

Proven experience leading brand transformations and managing large-scale agency relationships.

Fluent in Gen AI creative tools and platforms, with a forward-looking mindset.

A compelling communicator who can inspire and move teams forward.

Deeply experienced in both brand building and performance creative, with a passion for data-informed storytelling.

A culture-builder who leads with clarity, empathy, and a sense of belonging.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision, and dental coverage

Financial benefits include 401(k), stock purchase, and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $160,000.00-$320,000.00. Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications

Bachelor's degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 8 years' experience leading creative teams OR 10 years' experience leading creative teams. 8 years' supervisory experience.

Preferred Qualifications

Managing Brand Initiatives for Product Launches, Managing Budgets, Including Budget Forecasting and Reporting Financials, Managing cross-functional teams in a retail creative environment, Managing large scale interactive campaigns in an online creative or related digital field, Managing Vendor Contracts and Relationships, Working for or with creative agencies

Primary Location

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America