Director of Consumer Finance

Job Description

Job Description

The Director of Consumer Finance will lead our nationwide consumer finance operations. This pivotal role will involve overseeing all aspects of consumer finance operations, managing relationships with third-party lenders, directing a team of central credit analysts and ensuring seamless financing solutions for our customers. The role requires the individual to possess strong financial acumen, polished negotiation and relationship-building skills, and a proven track record in consumer finance or a related field. We are at the forefront of adopting and implementing a new technology platform that will digitally automate most of the lending journey from origination to funding. This leader will be the technology advocate and champion to ensure a successful roll-out and achieve the targeted performance improvements from the investment.

What You'll Do :

Functional Leadership : Oversight of greater than $1B annually in third-party consumer financing originations; responsible for optimizing the company’s consumer financing process and partners to ensure the highest approval rates at the lowest possible cost with exceptional customer experience.

Partnership Management : Manage relationships with third-party lenders, negotiating terms and ensuring compliance with company standards and regulatory requirements. Maintain an active dialogue with lending partners on a daily basis to ensure as many approvals of deals on the margin as possible. Evaluate and onboard new lending partners to expand financing options for customers, with the goal to obtain the highest approval rates across the industry at the lowest cost with the most favorable stage funding advance provisions.

Financial & Data Analytics Performance : Oversee the financial health of consumer finance operations, developing and monitoring key performance indicators (KPIs) and financial metrics. Develop and manage financial reporting related to consumer finance activities. Provide insights to Divisional and Marketing leaders to help inform sales and lead funnel management success.

Developing High Performing Teams : Oversee development and contributions from centralized team of credit analysts. Ensure consistent level of service to in-home sales representatives and successfully close loan proposals at the most efficient cost with high customer satisfaction.

Customer Acquisition & Training Development : Collaborate with sales teams to enhance customer acquisition by promoting best practices in consumer finance. Implement training programs for internal teams on consumer finance products, ensuring that sales staff have the necessary knowledge and skills to support financing initiatives.

Compliance : Ensure compliance with all relevant consumer finance regulations and guidelines, in collaboration with internal legal and licensing counterparts.

Monitor Trends in Consumer Credit : Stay informed about evolving trends and developments in consumer credit markets and economic conditions.

What You'll Bring :

Bachelor’s degree in finance, Business Administration, or a related field

Proven experience in consumer finance, financial services, or a similar role, with a strong understanding of lending products and operations in direct-to-consumer business model

Excellent analytical and problem-solving skills, with a strong attention to detail

Demonstrated track record of data-driven performance improvements in consumer finance products

Innovation orientation, with passion for technology enabled solutions

Strong interpersonal and communication skills, capable of building relationships with internal and external stakeholders

About Us :

Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Pacific Bath, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America.

Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we’re focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We’ve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices.

At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you’re in the field or at HQ, you’ll be part of shaping the future of home improvement—and building a career you can be proud of.

To learn more, visit www.renuityhome.com.

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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

If you have a question regarding your application, please contact TA@renuityhome.com

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