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Community Manager

Community Manager

TBG | The Bachrach GroupMadison, WI, United States
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Community Manager

The Community Manager plays a key leadership role in overseeing the operations, growth, and overall success of a residential community. This position is responsible for managing day-to-day operations, leading staff, supporting residents, and ensuring compliance with housing regulations.

Responsibilities :

  • Drive community performance by managing occupancy, rent collection, property maintenance, and resident relations.
  • Conduct regular property inspections to ensure compliance with policies on parking, curb appeal, pets, and maintenance.
  • Oversee rent collection and manage delinquent accounts.
  • Hire, train, and manage performance of Assistant Community Managers and Maintenance Technicians.
  • Develop and monitor budgets for labor and operations, ensuring adherence to financial targets.
  • Enforce policies, rules, and procedures for residents, visitors, vendors, and staff.
  • Lead sales and marketing activities including home listings, promotional materials, lead follow-up, and sales documentation.
  • Manage new home inventory, including setup, inspections, utilities, and title until sale completion.

Qualifications :

  • High school diploma required; college degree preferred.
  • Minimum 3 years of management experience in property management, retail, or hospitality.
  • Strong leadership and delegation skills.
  • Experience in budgeting, financial management, and analysis.
  • Proficiency in office software; experience with rent / property management software preferred.
  • Knowledge of fair housing laws and property management regulations.
  • Bilingual in English / Spanish preferred.
  • Supervisory Responsibilities :

  • Directly manages Maintenance Technicians and Assistant Community Managers.
  • Key Competencies :

  • Builds positive relationships with employees and residents through respect, empathy, and responsiveness.
  • Demonstrates integrity, accountability, and compliance with policies and regulations.
  • Encourages collaboration, innovation, and continuous improvement.
  • Provides clear vision, expectations, and feedback to staff.
  • Achieves results through goal setting, follow-through, and accountability.
  • Additional Information :

  • Exempt position.
  • Salary with variable compensation.
  • Requires occasional lifting (up to 20 lbs.) and outdoor work in varying weather conditions.
  • Safety-sensitive role.
  • Equal opportunity employer; employment contingent on background check and pre-employment screening.
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