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SITEC - Mobile Device Support Specialist - MacDill
SITEC - Mobile Device Support Specialist - MacDillPeraton • Tampa, FL, US
SITEC - Mobile Device Support Specialist - MacDill

SITEC - Mobile Device Support Specialist - MacDill

Peraton • Tampa, FL, US
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  • serp_jobs.job_card.full_time
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Required Qualifications

  • Min 12 years with HS Diploma, 10 years with AS / AA degree, 8 years with BS / BA, 6 years with MS / MA, or 3 years with PHD
  • Ability to communicate clearly to both technical and non-technical stakeholders.
  • Knowledge of iPhone, Samsung, and BlackBerry devices to include IOS and AOS and emergent technologies required.
  • DoD TS / SCI clearance is required
  • DoDD 8570 IAT II Certification

SITEC2025

Peraton requires Mobile Device Support Specialists to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. This Position is located in Tampa, FL

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO / J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Responsibilities

  • Provisions, manages, maintains, and tracks end user mobile computing devices authorized and assigned to individual personnel for secure and non-secure communications.
  • Configures and maintains mobile computing devices and associated auxiliary devices as directed by the Government and in accordance with applicable DoD Cybersecurity policies, procedures, regulations, and directives.
  • Baselines and maintains end user mobile computing device configurations, including STIGs, and maintains configuration control and policy management of devices.
  • Assists the Government to draft mobile computing policies and procedures, implement and integrate new mobile computing services and technologies, and troubleshoot, repair, and provide logistical support for existing mobile devices.
  • Interfaces directly with customers to provide training and to resolve issues related to services.
  • Maintains mobile computing device utilization history, including a review of device and service usage, audits, and reconciliation of utilization.
  • Coordinates and manages accountability of new equipment, replacement equipment, and upgrades, and tracks the disposition of equipment throughout its lifecycle.
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    Mobile Support Specialist • Tampa, FL, US

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