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Hancock Cancer Care Center Medical Assistant

Hancock Cancer Care Center Medical Assistant

Hancock Regional HospitalGreenfield, IN, US
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Job Description

Job Description

JOB SUMMARY :

  • Greets patients.
  • Assists the provider with patient care activities such as obtaining histories, preparation for examination and conducting point of care testing.
  • Ensures examination rooms are clean and appropriately stocked.
  • Performs phlebotomy and packages specimens appropriately and performs other tasks as assigned.

QUALIFICATIONS :

JOB SPECIFIC CORE COMPETENCIES :

  • Places Lab orders for MD’s in Meditech with accurate diagnosis
  • Rooms, obtains history, complaints, medication history and vital signs, EGOG, fall, smoking status on all patients
  • Skillful in phlebotomy, being a patient advocate at all times
  • Is able to run CBC machine and POC tests skillfully and accurately with all paperwork and QA done correctly

    • ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

  • Greets patients and prepares for examination by provider.
  • Performs medical procedures correctly.
  • Documents in medical record appropriately and timely.
  • Maintains a clean and organized work area.
  • Performs front office procedures.
  • Proficient in phlebotomy.
  • Other duties as assigned by supervisor.

    • EXPECTED BEHAVIORS :

  • Rooms patient.
  • Obtains history, description of complaint, medication history and vital signs.
  • Performs clinical procedures such as splinter and suture removal, dressing changes, splint application, etc., at provider's direction.
  • Demonstrates competency in all point of care testing, phlebotomy, vital signs, medical procedures, etc.
  • Documents service provided in the medical record in a complete, legible and timely fashion.
  • Ensure examination rooms are stocked appropriately.
  • Disposes of all biohazardous waste in appropriate manner.
  • Assists with supply inventory management.
  • Demonstrates high level customer service in all front office activities.
  • Responds to telephone and direct patient contact in a pleasant and helpful manner.
  • Solicits, accepts and processes patient payment at time of service.
  • Enters charges and posts payments into respective systems in an accurate and timely manner.
  • Knowledge of grammar and spelling to type patient information.
  • Skill in operating a computer and photocopy machine.
  • Skill in greeting patients and answering telephone.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to sort and file materials.
  • Ability to make mathematical computations.
  • Ability to handle cash and to count money.
  • Ability to communicate in a clear and concise manner.
  • Must be able to respect the need for confidentiality.
  • Works under supervision of RN Staff.

    • LICENSURE / CREDENTIAL REQUIREMENTS :

  • Prefer Certified Medical Assistant, not required.

    • ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS :

  • Requires High School diploma or equivalent.
  • Phlebotomy skill and experience required.
  • Experience in a medical office setting (front and back office) preferred.
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