Patient Case Manager

Description :

Dental Associates of Savage is currently hiring a Patient Care Coordinator with prior dental office front desk experience to join our team!

The Patient Care Coordinator performs a variety of tasks directly related to the scheduling of patient care. Each Patient Care Coordinator is responsible for a Doctor, Dental Therapist, and Hygienist's schedule. The efficiency and productivity of the Dental team is directly related to the Patient Care Coordinators. The Patient Care Coordinator is the first impression of our Dental practice. Professionalism and friendliness are of the utmost importance.

Key Responsibilities :

• Answering phones promptly and professionally.
• Scheduling appointments for each Doctor, Dental Therapist, and Hygienist.
• Verifying and updating billing and insurance information for each patient visit to ensure accuracy.
• Checking in patients upon arrival, ensuring privacy, efficiency, and friendliness.
• Updating and scanning all necessary forms into patient charts.
• Coordinating interpreter scheduling and ensuring professional services are provided.
• Processing all incoming / outgoing requests in a timely manner, including head-start forms, prescription requests, referrals, records transfers, post-op calls, etc.
• Processing and posting patient payments accurately.
• Maintaining a clean and organized work area and lobby.

Requirements :

PI86a21d183e09-31181-38640751