Talent.com
Service Shipping Coordinator

Service Shipping Coordinator

Weiss Technik North America, Inc.Grand Rapids, MI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Job Title : Service Shipping Coordinator

Reports To : Service Assistant Manager

Job Purpose

The Service Shipping Coordinator is responsible for managing and overseeing the shipment of service-related parts, equipment, and materials. This role ensures timely, accurate, and cost-effective delivery of goods to customers, service technicians, and internal departments. The coordinator works closely with logistics providers, service teams, and warehouse staff to maintain smooth operations and high customer satisfaction.

Duties and Responsibilities

Key Responsibilities :

  • Coordinate and Monitor Service Shipments :

Schedule and track outgoing and incoming shipments.

  • Ensure timely delivery of service parts.
  • Interact with carriers, couriers, and internal teams.
  • Documentation and Compliance :

    • Prepare shipping documents including commercial invoices, packing slips, and bills of lading, certificates of origin.

  • Ensure compliance with international trade laws, import / export regulations, and company policies.
  • Coordinate international shipments from origin to destination, ensuring timely delivery and compliance with all regulations.

    • HTS - Codes

  • Inventory and Order Management :

    • Maintain accurate inventory records through SAP.

  • Process service orders and ensure correct items are shipped.
  • Conduct regular cycle counts and inventory audits to ensure accuracy of stock levels as it relates to the Service fleet.
  • Customer and Team Communication :

    • Respond to inquiries from the service department and customers.

  • Provide shipping updates and resolve delivery issues.
  • Collaborate with service and warehouse teams to meet operational goals.
  • Logistics Optimization :

    • Use logistics software to optimize routes and shipping costs.

  • Evaluate carrier performance and negotiate rates.
  • Quality and Safety Assurance :

    • Inspect outgoing packages for accuracy and condition.

  • Ensure proper packaging and labeling to prevent damage.
  • Plays a key role in handling RMA (Return Merchandise Authorization) process. This includes handling product returns, ensuring accurate tracking, and keeping all stakeholders informed.
  • Responsibilities may evolve based on business needs and direction from management.

    • Qualifications

  • High school diploma or GED required; associate or bachelor’s degree in logistics, supply chain, or business preferred.
  • 2+ years of experience in shipping, logistics, or service coordination.
  • Proficiency in logistics software and Microsoft Office (especially Excel).
  • Strong organizational and multitasking skills.
  • Excellent communication and problem-solving abilities.
  • Knowledge of shipping regulations and safety standards.
  • SAP or equivalent ERP system knowledge

    • Working Conditions

  • This role requires flexibility in scheduling to accommodate fluctuating outbound volumes, including potential early morning or evenings, to accommodate shipments using carriers such as UPS, FedEx, and other logistics providers.
  • Warehouse and office setting.
  • Occasional local travel for pickups or deliveries.
  • Employee must be able to manually enter data to the computer system and understand the screen and images that appear.
  • Frequent lifting and carrying up to 10 lbs and occasionally lifting up to 50 lbs.
  • Use of hands to hold, lift and handle materials.
  • Occasional climbing, bending and squatting.

    • Direct Reports

    Direct Reports : None

    FLSA : Non-Exempt

    Non-Exempt

    serp_jobs.job_alerts.create_a_job

    Shipping Coordinator • Grand Rapids, MI, US

    Job_description.internal_linking.related_jobs
    Coordinator - Rental Services Service

    Coordinator - Rental Services Service

    MacAllister MachineryByron Center, MI, US
    serp_jobs.job_card.full_time
    Position duties include but are not limited to : assisting with processing warranty and customer damage claims for the Rental Services Division. Register extended coverage with manufacturer on all pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    GreatWater GaragesAllendale, MI, United States
    serp_jobs.job_card.full_time
    Automotive Technician with outstanding automotive repair & maintenance skills who is willing to grow with our team.Expect to stay challenged with a wide range of vehicles and complex jobs, while wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Distribution Coordinator

    Distribution Coordinator

    BrunswickLowell, MI, US
    serp_jobs.job_card.full_time
    Are You Ready For What's Next?.Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Receiving Coordinator II

    Receiving Coordinator II

    New Life Transport PartsByron Center, MI, US
    serp_jobs.job_card.full_time
    The Receiving Coordinator II is responsible for receiving and inspecting incoming goods, ensuring accuracy, compliance with company policies, and organizing the inventory for easy access and distri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Staff Development Coordinator (RN)

    Staff Development Coordinator (RN)

    Medilodge of ZeelandZeeland, MI, US
    serp_jobs.job_card.full_time
    At Medilodge of Zeeland, we are seeking a Staff Development Coordinator to join our team! This role is vital to ensuring high quality care by leading our staff development program, providing clinic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    Marvel RefrigerationGreenville, MI, United States
    serp_jobs.job_card.full_time
    Middleby Refrigeration is seeking a motivated and dedicated Engineering Lab Technician to join our team in Greenville, MI. In this hands-on role, you will contribute to the development and testing o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quick Earnings : Earn At Least $1365 For Your First 117 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1365 For Your First 117 Trips, Guaranteed.

    UberTwin Lake, MI, United States
    serp_jobs.job_card.full_time +1
    Earn at least $1365 driving with Uber when you complete your first 117 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    2nd Shift Foreperson- Shipping & Receiving

    2nd Shift Foreperson- Shipping & Receiving

    Michigan Turkey ProducersWyoming, MI, US
    serp_jobs.job_card.full_time
    ESSENTIAL FUNCTIONS OF RESPONSIBILITY.Responsible for working closely with shift manager to ensure daily work requirements are completed in a timely and efficient manner. Spending 80% or more of the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Shipping and Receiving Scheduling Coordinator

    Shipping and Receiving Scheduling Coordinator

    National DentexWyoming, MI, US
    serp_jobs.job_card.full_time
    Shipping And Receiving Scheduling Coordinator.Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Pricing Coordinator

    Pricing Coordinator

    VirtualVocationsGrand Rapids, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Pricing Coordinator, Audience Solutions.Key Responsibilities Consult with internal teams to understand client recruitment needs and provide appropriate supplier options...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Financial Advocate

    Patient Financial Advocate

    FirstsourceFremont, MI, United States
    serp_jobs.job_card.part_time
    Part Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!.Location : ONSITE at a Medical Facility in Fremont, MI. Hours : Monday Tuesday Thursday 9AM-5 : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Logistics Coordinator-1

    Logistics Coordinator-1

    FlextronicsCoopersville, MI, US
    serp_jobs.job_card.full_time
    Responsible for performing the physical or combined administrative / physical tasks involved in the storing, counting, and distributing of materials, parts, supplies, and equipment.Packages, receives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    WMC LLCGreenville, MI, United States
    serp_jobs.job_card.full_time
    As a Maintenance Apprentice you work in a team environment alongside other maintenance technicians and the production team to perform routine preventative maintenance and repairs on production equi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Referral Coordinator

    Referral Coordinator

    VirtualVocationsGrand Rapids, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Referral Coordinator responsible for managing patient referrals and insurance guidelines.Key Responsibilities Expedite administrative requirements and logistics for pat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Staff Development Coordinator RN

    Staff Development Coordinator RN

    Regency at FremontFREMONT, MI, United States
    serp_jobs.job_card.full_time
    Are you a nurse who is passionate about teaching others? The Staff Development Coordinator acts as the educator for Regency at Fremont, conducts orientation and has the opportunity to provide other...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Coordinator / Parts Specialist

    Service Coordinator / Parts Specialist

    DISHERGrand Rapids, MI, US
    serp_jobs.job_card.full_time
    Service Coordinator / Parts Specialist.Service Coordinator & Parts Specialist Grand Rapids, MI.DISHER is excited to partner with a trusted leader in delivering machine tool solutions.We are on the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Order Fufillment Coordinator

    Order Fufillment Coordinator

    LHHGrand Rapids, MI, US
    serp_jobs.job_card.full_time
    This role combines data entry, inbound call support, and customer service, with a strong focus on accuracy and attention to detail. If you enjoy helping people, staying organized, and working in a s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Operations and Shipping Assistant

    Operations and Shipping Assistant

    Duffield LaneGrand Rapids, MI, US
    serp_jobs.job_card.part_time
    Duffield Lane is a women's and children's clothing brand known for its high-quality garments featuring perfected fits and unique prints. Offering five collections each year, Duffield Lane en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Chargeback Coordinator

    Chargeback Coordinator

    PadagisAllegan, MI, United States
    serp_jobs.job_card.full_time
    Padagis is hiring a Chargeback Coordinator for our Finance department, to be based in Allegan, Michigan.This role is responsible for adjudicating claims and documentation support for chargeback pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Coordinator

    Sales Coordinator

    VirtualVocationsGrand Rapids, Michigan, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Coordinator for post-sales support.Key Responsibilities Manage purchasing, maintenance, and delivery timelines for orders Proactively communicate order status vi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30