Order Fufillment Coordinator

Job Description

Job Description

We are looking for a Order Fulfillment Coordinator . This role combines data entry, inbound call support, and customer service, with a strong focus on accuracy and attention to detail. If you enjoy helping people, staying organized, and working in a supportive environment, this could be a great fit for you.

What You’ll Do :

Accurately enter customer orders received via phone, fax, mail, or email into our order entry system.

Answer inbound calls, assist customers in placing orders, and verify details to ensure accuracy.

Provide friendly, knowledgeable support—helping customers with product information, order questions, returns, and credits.

Review and double-check orders for accuracy, ensuring customers receive the correct products every time.

Rotate through different responsibilities, assisting in other departments (such as retail or fulfillment) when needed.

Use provided tools and resources—training manuals, quick reference guides, and team support—to learn, grow, and succeed.

Solve problems by applying sound judgment to unique customer situations while following company guidelines.

What We’re Looking For :

Strong attention to detail and commitment to accuracy.

Excellent customer service skills—friendly, professional, and solution-focused.

Ability to manage a high volume of phone calls while maintaining accuracy in data entry.

Flexibility to adapt to changing priorities and assist across departments as needed.

Comfort working independently while also collaborating with a supportive team.

Previous customer service or call center experience is a plus, but not required—training is provided.

Why You’ll Love Working Here :

Supportive training program with dedicated coaches to help you succeed.

A collaborative team culture where double-checking and teamwork are valued.

Opportunities to learn new skills and contribute across multiple areas of the company.

A mission-driven environment focused on delivering the right products to customers, on time, every time.

Pay Details : $17.00 to $19.00 per hour

Search managed by : Amaka Mozie

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.