Account Executive

Job Description

Company Overview :

Kings Secure Technologies (KST) is dedicated to leading and innovating in the security, fire, life safety, and compliance sectors across Europe. Our mission is to provide design-led solutions that leverage the latest technologies, ensuring our clients receive the highest quality products and services.

Summary :

We are seeking an Account Executive to join our dynamic team at KST. This role is pivotal in providing administrative support to the Corporate Accounts & Sales Team.

Responsibilities :

• Being first point of contact for customer- liaising directly via e-mail and telephone.
• Maintain relationships with key customer and supplier contacts.
• Updating database and keeping information up to date.
• Management of Client Portal
• Identify and resolve issues affecting customer service and account profitability.
• Liaising with various department within business to create reports on timescales, deadlines, and cost for the customer.
• Chasing of Installation and Service departments to make sure jobs are complete within timeframes and Customer SLAs.
• Liaising with Customer Service department to aid in resolving any invoice queries.
• Ensure all service agreements are met.
• To maintain contact with relevant contact points within client’s organisations
• Ensure you work to ensure that the processes and regulations used in the business are continually updated and adhered to.
• Performing weekly and quarterly analysis
• Maintaining accurate records
• Manage and work closely with the Corporate Account team.
• Provide monthly information to the CAD show deliver performance and targets objectives in terms of sales, KPI’s, debtors, SLA, and URN status.

Requirements

Requirements :

Benefits

Benefits :

If you're ready to take your career to the next level with a company that values integrity and innovation, we invite you to apply for the Account Executive position today!

When Kings carry out recruitment, we do so as an Equal Opportunities Employer.