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Systems Administrator Microsoft O365
Systems Administrator Microsoft O365Wayfinder Family Services • California, MO, US
Systems Administrator Microsoft O365

Systems Administrator Microsoft O365

Wayfinder Family Services • California, MO, US
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Overview

Join to apply for the Systems Administrator Microsoft O365 role at Wayfinder Family Services

Base pay range

$38.46 / yr - $39.42 / yr

This range is provided by Wayfinder Family Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

  • Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability.
  • Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access etc.).
  • Assist in the administration and support of Microsoft Exchange, Teams, OneDrive, Intune, Entra, infrastructure, mobile access, etc.
  • Troubleshoot Microsoft 365 related issues including connectivity and mobility when alerted by monitoring software or IST staff.
  • Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components.
  • Responsible for handling various escalated helpdesk support tickets, including requests that require hands-on intervention.
  • Other duties as outlined in the position description.

Qualifications

  • Associate's degree or certification from an accredited university or program focused on technology support preferred; OR a minimum of six years of related work experience. An equivalent combination of education and experience may be considered.
  • O365 Microsoft Administrator Certification is a plus.
  • Experience in managing more than 20 Windows Servers within the infrastructure.
  • Experience working with helpdesk services, including user support operations, user training material development, user training delivery, systems analysis, and issue troubleshooting and resolution techniques.
  • Experience supporting desktop computing environments, including Microsoft products, Windows, Office 365, Active Directory, and other productivity software.
  • Managing server virtualization technologies like VMWare Server / ESX or Microsoft Hyper-V / Virtual Server
  • Proven relevant work experience focused on the implementation and / or use of Microsoft 365 and Collaboration technologies.
  • Valid CA Driver License with a minimum of three (3) years good driving history and must be approved by the agency's insurance carrier to drive agency vehicles.

    • Benefits

  • Medical, dental, vision, life, and long-term disability insurance
  • 401(k) retirement plan with employer match up to 4%
  • Employee referral program : Encourage your colleagues to join us
  • Education tuition assistance program : Invest in your career development
  • Public Service Loan Forgiveness (PSLF) eligible
  • Flexible spending account (FSA) plans
  • Eligibility and other benefits are outlined in plan documents

    • Additional Benefits

  • Training and professional development

    • Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.

    Seniority level

  • Associate

    • Employment type

  • Full-time

    • Job function

  • General Business and Other

    • Industries

  • Individual and Family Services
  • Non-profit Organizations

    • J-18808-Ljbffr

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