Referral SpecialistDeland, FL

Referral Specialist - AdventHealth

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute :

The Referral Specialist is responsible for selecting, authorizing, and scheduling appointments and / or procedures for patients who have been referred by the Providers of the Primary Care Network Physicians Group. They must ensure that accurate medical record information is given regarding the patient and that the pertinent payer information is obtained and correct. This position requires the ability to multitask, adequate medical terminology, ability to read and understand insurance cards, ability to read and understand the patients' medical record, excellent verbal and written communication skills. Customer service skills are a MUST, as everyone we encounter is our customer. Working knowledge of a physician office and the workflow of a patient through the office.

The value you'll bring to the team :

• Communicates clearly and concisely with coworkers, patients, and physicians.
• Demonstrates and conveys a favorable image of the Medical Center and cooperates in a team atmosphere.
• Consistently works to stay up to date on referral orders to achieve the standard of care.
• Incorporates patient, physician, and customer needs into decision-making and organizational actions.
• Answers phone calls promptly, assists patients with questions, and schedules procedures as needed.
• Maintains referral integrity, processes all orders, and communicates with patients and providers.

The expertise and experiences you'll need to succeed :

Minimum qualifications :

Preferred qualifications :

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category : Physician Services

Organization : AdventHealth Medical Group Primary Care

Schedule : Full-time

Shift : 1 - Day

Req ID : 25038786

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.