Auto Insurance Claims Manager

Job Description

Job Description

Auto Insurance Claims Manager

Location :  Mount Prospect, IL (Hybrid preferred, remote available)

Salary :  $90,000 – $120,000

About AFIC :

American Freedom Insurance Company (AFIC) is a fast-growing, A+ Superior-rated nonstandard auto insurer operating in Illinois, Indiana, Pennsylvania, Tennessee, and Texas. We are committed to excellence, customer care, and empowering employees to thrive.

What You'll Be Doing :

As our Claims Manager, you will lead and shape the success of our claims department, focusing on efficiency, cost control, and exceptional service. Experience handling Private Passenger Auto (PPA) claims in Indiana and Pennsylvania is preferred, while overall claims workload management covers IL, IN, TN, PA, and TX :

• Lead & Empower Your Team :  Manage and motivate claims staff with focus on IN and PA claims teams, ensuring workflow, workload, and service levels are met efficiently.
• Optimize Processes :  Develop strategies to reduce loss costs and ensure efficient claim processing
• Drive Performance :  Set and measure performance indicators to ensure accountability and team success.
• Regulatory Excellence :  Monitor and ensure regulatory compliance and minimize complaints.
• Hands-On Claims Management :  Oversee, evaluate, and authorize claims, keeping high priority  IN and PA PPA cases  closely monitored.
• Guidance & Training :  Coach adjusters handling  IN and PA PPA claims  to meet or exceed service objectives and regulatory standards.
• Negotiation & Resolution :  Negotiate claims, achieve favorable outcomes, and minimize expenses.
• Build Relationships :  Foster collaboration within the Claims Department, working closely with staff, supervisors, and managers.
• Continuous Improvement :  Identify opportunities to improve processes and ensure operational excellence.

What We're Looking For :

Compensation & Benefits :

Health & Wellness :

Growth & Stability :

Professional Development :

Culture :

Interested?

Join AFIC to lead a high-performing claims team, focusing on  IN and PA PPA claims , while managing the overall workload across  IL, IN, TN, PA, and TX . Applications are accepted on an ongoing basis until the position is filled. Apply as soon as possible.

Learn more :   www.americanfreedomins.com

Company Description

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and Texas. We are looking for highly motivated, driven, and dedicated individuals to contribute in a fast paced, expanding organization.

Company Description

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and Texas. We are looking for highly motivated, driven, and dedicated individuals to contribute in a fast paced, expanding organization.