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Principal Customer Success Executive
Principal Customer Success ExecutiveVirtualVocations • Knoxville, Tennessee, United States
Principal Customer Success Executive

Principal Customer Success Executive

VirtualVocations • Knoxville, Tennessee, United States
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A company is looking for a Principal Customer Success Executive to lead post-sales activities and drive customer success.

Key Responsibilities

Own and lead the customer's post-sales transformation, aligning offerings to customer goals

Partner with Account Executives to create and execute integrated pre- and post-sales strategies

Proactively identify risks to success and develop strategies to overcome them

Required Qualifications

BA / BS or equivalent required, Master's degree preferred

A minimum of 12 years in a management consulting or leadership role focused on technology-enabled business transformations

Demonstrated success in running large-scale, strategic accounts and leading high-performing teams

Strong experience in identifying and solving complex business problems

Proven ability to build relationships with C-level business leaders

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Customer Executive • Knoxville, Tennessee, United States

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