eCommerce Specialist - Location : Memphis Hybrid

ECommerce Specialist

We are seeking a highly detail-oriented and solution-driven eCommerce Specialist to support our Retail eCommerce business. In this role, you will manage product listings, maintain and audit product data, map product channels using Salsify, assist with promotional activities, and support merchandising efforts. Reporting to the National Account Sales Manager, eCommerce, you will contribute to growth within our eCommerce channels.

Key responsibilities include :

• Account Management : Support the Sales Manager with path-to-purchase activities, such as gathering sales data, tracking promotions, and assisting with retail partner communication. Over time, assume direct account management responsibilities, including participating in retailer meetings and building partner relationships.
• Retail Portal Management : Manage product listings in retail partner portals, ensuring content meets retailer standards and compliance guidelines. Collaborate with retail partners to support merchandising efforts and optimize product visibility.
• Content and Product Data Maintenance : Maintain, audit, and optimize product content across retailer platforms, using SEO best practices to enhance visibility, search rankings, and conversions.
• Channel Mapping in Salsify : Work on channel mapping within Salsify to ensure seamless product data syndication across retail partner sites.
• Promotional Support : Assist in executing promotional campaigns, updating product pricing, and tracking sales data. Contribute to strategy implementation and compile performance reports to support eCommerce growth initiatives.
• Cross-Department Collaboration : Collaborate with peers across sales, marketing, product, and content teams to ensure product content, images, and availability contribute to a seamless customer experience.
• Problem Solving : Address any product setup issues or discrepancies proactively to maintain high standards across all platforms.

Qualifications :

Travel :

Up to 10% travel may be required, primarily to visit retail partner locations, attend industry events, or participate in team meetings.

Physical Demands and Work Environment :

In compliance with the ADA, reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. The role requires prolonged periods of sitting, standing, bending, and reaching. Occasionally, it may require lifting, carrying, pushing, or pulling up to 30 pounds, if necessary. Flexibility and mobility are beneficial for performing various tasks effectively.

Why Join Us?

This role offers opportunities for career growth within the eCommerce team and the broader sales and marketing organization. As you develop your skills, you'll have the potential to take on more advanced responsibilities, such as leading retailer communication, managing accounts independently, driving strategic initiatives, or moving into roles within sales or marketing. We provide a supportive environment with on-the-job training, mentorship, and opportunities for professional development. Additionally, we offer a competitive salary, comprehensive health benefits, paid vacation, a 401k plan with match, and opportunities to attend industry events.

To Apply :

If you are detail-oriented, solution-driven, and passionate about eCommerce, we encourage you to apply. Please submit your resume and a brief cover letter outlining your relevant experience.