HVAC & Refrigeration Service Manager
Long Island, NY | Full-Time | Commercial & Industrial Service Leadership
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About the Role
Lead and grow our commercial and industrial HVAC & refrigeration service operations in the Long Island market. Oversee a team of skilled technicians delivering preventive maintenance, repairs, and emergency services to a wide range of facilities—including warehouses, manufacturing plants, office complexes, and retail environments. Drive operational excellence, ensure customer satisfaction, and maintain profitability.
Key Responsibilities
- Lead, coach, and develop HVAC / R service technicians to meet performance and quality goals
- Oversee scheduling, dispatch, and service delivery for multiple client accounts
- Manage commercial and industrial HVAC & refrigeration maintenance contracts and service calls
- Ensure accurate job costing, budget adherence, and profitability
- Build strong client relationships to encourage repeat and referral business
- Monitor KPIs and implement process improvements to enhance efficiency
- Ensure OSHA and company safety compliance at all times
Qualifications
Proven leadership in commercial / industrial HVAC & refrigeration service managementStrong technical understanding of chillers, rooftop units, split systems, walk-in freezers, and refrigeration controlsExperience managing service teams and operational budgetsExcellent communication and customer service skillsKnowledge of OSHA safety standards and industry regulationsWhy Join Us?
Competitive pay and compensation packageMedical, dental, vision + telehealth401(k) with match + life & disability insuranceGenerous PTO + paid holidaysCareer development and technical training opportunitiesReferral bonusCompany vehicle / allowance, phone allowance, uniforms & tool perks