Urgent Care Receptionist

Job Description

Job Description

Salary : Job Summary :

Southeast Lincoln's Premiere Urgent Care, MedElite is looking for Receptionists to interact in a professional and polite manner with patients. This position requires someone with excellent organizational and verbal customer service skills and extreme attention to details. You will be responsible for collecting insurance co-pays and registration information as appropriate to clinic. You must have the ability to work and interact well with the public and other medical personnel.

Duties and Responsibilities :

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Requirements and Qualifications :

Benefits for Full-Time Employees :