Patient Billing Customer Service RepVirtualVocations • Grand Rapids, Michigan, United States
Patient Billing Customer Service Rep
VirtualVocations • Grand Rapids, Michigan, United States
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A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.
Key Responsibilities
Answer 80+ inbound calls per day from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone
Required Qualifications
High School Diploma or equivalent required
Minimum 1+ year work experience required
Previous work in medical billing, customer service, or call center preferred
Experience in a high-volume call environment with multiple computer windows open is desirable
Prior interaction with patients regarding medical information is strongly preferred
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Customer Service Rep • Grand Rapids, Michigan, United States
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