Catering and Sales Manager

Key Responsibilities :

• Review and convert confirmed group and event sales files into detailed and accurate Banquet Event Orders (BEOs) and function resumes.
• Serve as the main point of contact for clients following the sales handoff, finalizing event details including menus, setup requirements, timelines, and billing arrangements.
• Coordinate with culinary, banquet, and audiovisual teams to ensure all event specifications are executed according to client expectations and hotel standards.
• Conduct pre and post event meetings and maintain open communication with clients and internal teams throughout the event process.
• Monitor event execution on-site as needed to ensure service standards and quality are maintained.
• Prepare, distribute, and update all event documentation and internal communications in a timely and accurate manner.
• Ensure that all deposits, guarantees, and final payments are received in accordance with contract terms.
• Support the development and maintenance of catering revenue forecasts, event profitability tracking, and post-event analysis.
• Maintain a thorough understanding of hotel capabilities, pricing structures, and service offerings to maximize client satisfaction and revenue opportunities.
• Adhere to all brand, departmental, and local health and safety standards and procedures.

Requirements :