Video Teller (Baton Rouge, LA) Job at Pelican State Credit Union in Baton Rouge

Monday, March 3, 2025

Video Teller (Remote or On-site)

The Video Teller is responsible for assisting members with financial transactions, servicing existing accounts, and building member relationships through video conferencing and interactive video phone calls. The Video Teller maintains thorough knowledge of Credit Union products and services and uses consultative selling to identify cross-sell opportunities. A courteous, professional demeanor, the ability to effectively communicate via email as well as video conference, and a high level of integrity are essential to this role. Must be able to support and thrive in a sales and service culture.

RESPONSIBILITIES :

• Process transactions through video transmission via the Interactive Teller Machine (ITM).
• Work with multiple software programs concurrently to complete transactions and communicate with multiple members simultaneously.
• Exhibit in-depth knowledge of Credit Union products and services while upholding quality service standards, established controls, security procedures, and compliance regulations.
• Provide information and referrals to members seeking other services.
• Achieve all required performance goals and maintain quality measurements.
• Balancing the teller drawer.

QUALIFICATIONS :

WORK SCHEDULE :

TRAVEL AND WORKSITE :

On-site Video Teller :

Remote Option :

REMOTE WORK SITE REQUIREMENTS :

ABOUT US :

Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 78,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.

Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

BENEFITS :

Our full-time employees enjoy amazing benefits including :

All Credit Union campuses are tobacco- and vape-free.

Pelican State Credit Union is an Equal Opportunity Employer.

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