Business Analyst - Media Services

Job Title : Sr Business Analyst (Media Services)

This role will primarily support the Media Services department of a client by participating in a functional and technical capacity across all phases of the software development life cycle and ongoing design, implementation, support, and maintenance of media management processes, platforms, and systems.

Responsibilities include leading multiple activities such as workflow discovery, gap analysis, complex requirements elicitation, system interface specification, while serving as a functional liaison to the user community. This person continuously gains an understanding of content acquisition, transformation, and distribution and how technology is used in support of their business workflows, transferring knowledge between users, designers, developers, architects and technical members of the department.

Key Responsibilities

• Project Initiation : Develops understanding of customer needs and applies it in researching solutions, participates in clarification, rationalization and documentation of project requests.
• Application Design & Development : Analyzes and documents relevant business processes, conducts interviews with customers to define functional requirements.
• Leads and / or participates during detailed design and / or configuration, participates in the software selection process, where applicable.
• Participates in integration testing, including creation of test plans, test cases, and documentation of results, facilitates and / or conducts user acceptance testing.
• Assists in the preparation of end user documentation, training materials, curriculum and schedule, conducts training, including train-the trainer, one-on-one and classroom style training.
• Provides first line post implementation support to users regarding functional issues, participates in change management activities.

Qualifications

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