Facilities Coordinator

Facilities Coordinator

EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and government sectors.

We currently have a need for a Facilities Coordinator to coordinate facilities maintenance services at our Customer Solutions Center in Phoenix, AZ.

Under general supervision, wholly responsible for all aspects that pertain to your designated customer account / s. Conduct telephonic and electronic follow up and closing functions for open work orders on dedicated National / Supplier Management Accounts in order to meet the contractual obligations of each client. Intent is to ensure work orders are completed on time. This position will also involve handling daily customer communications which includes but is not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Handle all AP, billing and service provider escalations / issues for designated customer.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Performs administration support including; ordering, vendor management, scheduling, reporting, Purchase Order coordination and any other such task assigned by supervisors.
• Provide administrative, technical direction, and supervision to subcontracts in completing work assignments.
• Interface with all departments to ensure all equipment is operating properly and that there is no disruption of service.
• Respond to request for maintenance and repair of facilities to include : Heat ventilation & Air Conditioning, Security Components, IT equipment, emergency situations affecting the facilities, Etc.
• Maintains sufficient records, files, controls, and procedures to ensure management and work production.
• Maintain a strong safety program within EFS Guidelines.
• Maintain effective communications with employees, management, contractors, customers.
• The coordinator will participate in budget / forecast (monthly actual performance) development while identifying and implementing cost reduction opportunities across all functions.
• Conducts daily / weekly reporting on open work orders for supervisor review.
• Keeps accurate files of all office related issues, ensuring files are up to date and complete.
• Communicate with supervisor on the work performed and preventive maintenance.
• Will attend weekly staff meeting and safety training

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