Resident Liaison - Property Management

Job Description

Job Description

Description :

We are seeking a dynamic, polished, and service-oriented Resident Liaison to serve as the face of our luxury residential property in Westwood, California. This individual will be the first point of contact for current and prospective residents, creating a welcoming environment while providing exceptional service and support. The ideal candidate will possess strong interpersonal skills, a passion for hospitality, and a keen understanding of residential property operations.

The Resident Liaison will work closely with the Property Manager, assisting with daily operations, tenant communications, leasing tours, and administrative support.

Requirements :

Tenant Relations & Front Desk :

• Greet all residents, guests, and prospective tenants with warmth, professionalism, and enthusiasm.
• Respond promptly and effectively to resident inquiries, service requests, and concerns.
• Maintain an exceptional level of customer service that reflects the luxury brand of the building.
• Manage front desk operations and lobby presentation to ensure a clean and welcoming environment at all times.
• Coordinate resident move-ins, move-outs, deliveries, and guest access.

Leasing Support :

Administrative & Operational Duties :

Qualifications :

Work Environment & Benefits :

Equal Employment Opportunity Statement

Optimus Property Management, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, medical condition, marital status, veteran status, or any other protected characteristic under federal, state, or local law.

We provide reasonable accommodations for applicants and employees with disabilities or sincerely held religious beliefs. To request an accommodation, please contact us directly.