Senior Customer Success Manager
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Senior Customer Success Manager.
Key Responsibilities
Focus on high-value strategic accounts and develop comprehensive account strategies for long-term success
Proactively identify risks and coordinate with internal stakeholders to address customer issues promptly
Build relationships with senior stakeholders and develop success plans to enhance customer experience
Required Qualifications
Minimum of 6+ years of relevant work experience, including client-facing roles
Experience in fast-growth startups, top-tier management consulting, investment banking, or private equity
Strong analytical skills with the ability to synthesize data into actionable recommendations
Proven track record of achievement in a top-tier company with quantifiable business impact
Self-starter with a growth mentality, thriving in fast-paced environments
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Senior Manager Customer • Worcester, Massachusetts, United States
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