Assistant Director-Auxiliary Services

Assistant Director Auxiliary Services

Malcolm X College is seeking an Assistant Director of Auxiliary Services for the Facilities Management Department. Reporting directly to Director of Auxiliary Services (or assigned administrator), the Assistant Director of Auxiliary Services is responsible for assisting in the management of day-to-day operations related to campus building support operations at an assigned college. The position directly or indirectly supervises in-house staff, monitors services of contracted vendors, and implements work processes and procedures to ensure an efficient, safe, and well-maintained environment for students, faculty, staff and the public. Performs related duties as required.

The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values : accountability, community, diversity, empowerment, learning, and respect.

Essential Duties

• Assists in supervising and directing the daily operations of the college's maintenance and Housekeeping staff (i.e. janitors); prepares work and shift schedules, makes work assignments, prioritizes and monitors activities, and inspects work completed to ensure clean and safe classrooms, learning spaces, offices, washrooms, cafeterias and public areas.
• Confers and coordinates with service vendors on the scheduling and provision of contracted building and grounds maintenance services; monitors work and ensures that repairs and work services provided comply with established quality standards and contract requirements.
• Coordinates work efforts with key departments (i.e. Safety and Security Office, IT, Engineering) in establishing work processes and procedures for the efficient handling and prioritizing of service requests, building events, and response to emergency requests to ensure a safe and well maintained environment.
• Is "on-call" when situations involving the operational safety of the facility are compromised.
• Oversees mail room and reprographics daily operations. Directly manage staff responsible for processing and distributing incoming and outgoing U.S. mail, inter-office and inter-campus mail. Monitors copy center work activities, ensuring proper staffing and operation of high-volume reprographic machines; accurate record keeping of work requests and use of paper; and efficient execution of job requests.
• Manages the use of off-site records storage by college administrators, working with staff and records management vendor to ensure processes are in place for the proper boxing, labeling, storage and retrieval of records from storage. Works to resolve problems with vendors regarding off-site records storage.
• Manages and maintains asset inventory records of campus physical property (e.g. furniture, equipment). Ensures inventory tags are affixed to all property and that computerized inventory management records are updated and maintained with the receipt and disposal of equipment.
• Monitors expenditures and implements plans to reduce or contain costs and expenditures.
• Assists in the review of service contract agreements to ensure that level and quality of services are provided and adhere to contract requirements; monitors contract expenditures and approves vendor invoices for payment.
• Assists in developing key performance indicators for auxiliary services, and the implementation of performance measures and other metrics to assess the productivity and quality of work of staff and vendors. Standardizes quality and performance standards using industry benchmarks and best practices. Makes process recommendations to improve performance.
• Acts as secondary liaison with AVC, other Directors of Auxiliary Services, and Human Resources Department on issues relating to performance, discipline, absenteeism, union grievances and related employee issues. Meets and consults with Managers, Directors, and union representatives to address issues and work towards resolution.
• Fills in for Directors of Auxiliary Services as needed and directed.

Qualifications

Offered salary will be determined by the applicant's education, knowledge, skills, and abilities, as well as other factors such as internal equity. Benefits information is found at https : / / www.ccc.edu / departments / Benefits / . Chicago residency is required for all full-time employees within 6 months of hire. We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago!

Malcolm X College has been recognized as a Promising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse : Issues in Higher Education, a leading academic publication. MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities. WE OFFER : Excellent health benefits at a low cost; Investment plans 403(b) & 457(b); SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement and Public Service Loan Forgiveness. For a more detailed overview of benefits, please visit our benefits page.