AUDIO VISUAL TECHNICIAN III (Part‑time)
Location : Microsoft – 4200 150th Avenue North East, Redmond, WA 98052. Online applications only.
Schedule : Part‑time, Monday through Friday, hours may vary.
Requirements : 2+ years of related experience preferred; 5+ years as a licensed driver required.
Perks : Free on‑site parking, shift meals, Orca card, internal employee referral bonus.
Pay : $31.75 per hour fixed pay rate.
How to Apply
Send text “JOB” to 75000 and enter requisition ID 1453243.
Job Summary
Ensures that all audio‑visual requirements requested by clients are met and interfaces various types of audio‑visual, communication, and presentation technology. Maintains positive customer relationships and ensures timely responses to all inquiries for space or service needs.
Essential Duties and Responsibilities
- Review client and meeting‑planner requests from the reservation system and provide equipment / assistance at the required time and place.
- Gather information from email and phone communications and distribute to the assigned contact.
- Provide problem escalation support and issue resolution; follow up on service challenges and work with management to take corrective action.
- Provide technical assistance for all meetings and customers that require tech services for events.
- Follow SOPs for audio‑visual support as provided by the AV Manager and Director of Technology and Operations.
- Adhere to preventative maintenance room sweeps weekly and report sweep information through the database.
- Change data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
- Review operation of equipment with customer and ensure customer is comfortable with its operation.
- Offer assistance in operation of equipment and help solve problems if customer is unsure of requirements.
- Educate staff and customers on the basics of all AV equipment in the facility.
- Maintain metrics associated with room equipment inventory and repairs / replacements completed in conference rooms.
- Communicate with co‑workers and service partners to ensure updated information is shared.
- Assist with conference‑room set‑ups, break‑downs and any other areas where assistance is needed.
- Keep the A / V storerooms organized and well‑managed.
- Perform other duties as assigned.
Qualifications
Minimum of one year of experience supporting audio‑visual for events.Proficient computer skills and knowledge of office technology / equipment.Excellent written and verbal communication skills.Equal Opportunity Employer
Compass Group is an equal opportunity employer. We treat all applicants fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected class.
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