Talent.com
Customer Support Team Lead with CJIS Certification

Customer Support Team Lead with CJIS Certification

VirtualVocationsOceanside, California, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.

Key Responsibilities

Lead and coach a team of support agents while fostering a positive team culture

Monitor support queues for optimal case routing and timely responses to meet service level agreements (SLAs)

Oversee daily operations, addressing bottlenecks and ensuring effective resolution of escalated cases

Required Qualifications

2+ years of experience in a customer support lead role with team or queue management success

Deep familiarity with support tools like Zendesk or Salesforce

Operational mindset with skills in process optimization and performance tracking

Experience handling escalated or complex support cases

Commitment to working at least one weekend day per week with on-call coverage as needed

serp_jobs.job_alerts.create_a_job

Lead Customer Support • Oceanside, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Help Desk Analyst

Help Desk Analyst

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Analyst who is proactive and customer-focused to provide outstanding technical support to employees. Key Responsibilities Serve as the first point of contact f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Audi Technologist and Customer Retention Specialist

Audi Technologist and Customer Retention Specialist

Hoehn MotorsCarlsbad, CA, US
serp_jobs.job_card.full_time
Audi Technologist And Customer Retention Specialist.Handles previous and current Sales and Service clients whose key role is retaining both Service and Sales clients. You will work to secure Used Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Helpdesk Technician

Helpdesk Technician

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Helpdesk Technician I.Key Responsibilities Provide technical end-user support via telephone, web chat, or submitted issues Perform restorative or maintenance actions t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Service Agent

IT Service Agent

Senior Aerospace SteicoOceanside, CA, US
serp_jobs.job_card.permanent
STEICO has made its name manufacturing precision tube and duct assemblies to the world's major airframe manufacturers.We manufacture tube and duct assemblies. We work with a wide variety of mate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
California Licensed Customer Support Rep

California Licensed Customer Support Rep

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Representative, Level 1.Key Responsibilities Manage and prioritize a high volume of customer support tickets via phone and chat, ensuring timely resolu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Service Support Representative

Customer Service Support Representative

VirtualVocationsMission Viejo, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Support Representative - Specialty Testing Client Billing (Remote).Key Responsibilities : Manage outbound calls or email replies, averaging 50-60 contac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Implementation Specialist

Customer Implementation Specialist

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Implementation Specialist to join their Activation Services team in a remote work opportunity. Key Responsibilities Manage EZLynx implementation projects, ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Administrative Assistant / Customer Success

Administrative Assistant / Customer Success

MMI- McClure Management Inc.Carlsbad, CA, United States
serp_jobs.job_card.full_time
Are you looking to join a dynamic and innovative team that leads the way in association management? MMI - McClure Management Inc. Receptionist to become an integral part of our organization.As the f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Solution Specialist Sr

Client Solution Specialist Sr

PNCIrvine, CA, US
serp_jobs.job_card.full_time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Desk Technician

Service Desk Technician

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Technician I.Key Responsibilities Diagnoses and troubleshoots end user desktop application issues and provides appropriate solutions Provides timely resol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Help Desk Technician

IT Help Desk Technician

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for an IT Help Desk Technician.Key Responsibilities Provide technical support to end-users via phone, email, or chat Troubleshoot hardware and software issues and ensure tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Telephony Administrator

Telephony Administrator

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Telephony Administrator to provide day-to-day support in maintaining and optimizing contact center systems. Key Responsibilities Build, configure, and maintain outbound ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Client Support Technician

Client Support Technician

TrustedTechIrvine, CA, US
serp_jobs.job_card.full_time
TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-si...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Solutions Consultant

Customer Solutions Consultant

Kenneth Brown AgencyEscondido, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
A Career Change That Works for You—No Experience?.Thinking about making a career move but unsure where to start?.Stepping into something new can feel overwhelming, but that’s where we c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Desk Support Analyst

Service Desk Support Analyst

VirtualVocationsOceanside, California, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Support Analyst III to engage with IT groups on complex issues and improve technology support. Key Responsibilities Review ticket queue and work to reduce t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Operations Representative

Customer Operations Representative

VirtualVocationsEscondido, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Operations Representative.Key Responsibilities : Manage customer inquiries including order entry, pricing, and product availability Act as a liaison between cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer First Administrator

Customer First Administrator

eTeamIrvine, CA, US
serp_jobs.job_card.temporary
Job Type : Contract Duration : 6 Months Contract Location : Irvine, CA 92618 100% Onsite Role.Job Description : What We're Looking For : The Customer Service Operations Team Is Looking For Two Passionat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Help Desk Representative

Technical Help Desk Representative

VirtualVocationsEscondido, California, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Help Desk Representative.Key Responsibilities : Answer inbound customer calls and provide timely, accurate assistance Use knowledge base articles to diagnose ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Administrative Assistant / Customer Success (Carlsbad)

Administrative Assistant / Customer Success (Carlsbad)

MMI- McClure Management Inc.Carlsbad, CA, US
serp_jobs.job_card.part_time
Are you looking to join a dynamic and innovative team that leads the way in association management? MMI - McClure Management Inc. Receptionist to become an integral part of our organization.As the f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer experience coordinator

Customer experience coordinator

TJXAliso Viejo, CA, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30