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Commercial Lines Account Manager
Commercial Lines Account ManagerBenchmark Insurance Group & Rise Group • Houston, TX, US
Commercial Lines Account Manager

Commercial Lines Account Manager

Benchmark Insurance Group & Rise Group • Houston, TX, US
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Job Description

Job Description

Salary : $60,000.00 - $90,000.00 per year

About Us :

Benchmark Insurance Group of Texas is a dynamic, fast-growing wholesale and retail brokerage specializing in the real estate, construction, and hospitality sectors. We offer comprehensive risk management solutions by leveraging market-leading technologies to enhance underwriting, claims handling, and policy servicing. We focus on transparency, strategic coverage comparison, and building strong, long-term relationships. Were not just looking for employees; were looking for committed partners eager to grow with us and redefine the future of insurance.

The Role :

As a Commercial Account Manager, you will be responsible for managing a portfolio of commercial accounts, ensuring clients receive excellent service and the right coverage solutions. You will play a crucial role in supporting clients through the policy lifecycle, providing proactive communication, and identifying opportunities to enhance client satisfaction and retention. If you excel in managing relationships, possess a deep understanding of commercial insurance, and enjoy working in a fast-paced, client-focused environment, this role is for you.

Why Join Us?

  • Be part of a company that prioritizes professionalism, innovation, and relationships.
  • Engage with a diverse portfolio of clients in high-growth sectors.
  • Contribute to a collaborative environment that values long-term partnerships.

Job Roles & Responsibilities

Account Management & Client Service

  • Serve as the primary point of contact for assigned commercial accounts, ensuring timely and effective communication with clients.
  • Address client inquiries, manage endorsements, renewals, and claims with precision and speed.
  • Review client portfolios regularly, ensuring adequate coverage and identifying opportunities for cross-selling or up-selling additional products.
  • Client Retention & Satisfaction

  • Manage the renewal process, proactively identifying coverage gaps and presenting alternative solutions to maintain high client retention rates.
  • Conduct periodic reviews and coverage assessments with clients to enhance satisfaction and ensure proper risk management.
  • Team Collaboration

  • Collaborate with underwriters, claims specialists, and sales teams to deliver seamless service and ensure the best outcomes for clients.
  • Provide input on client needs, market trends, and service improvements to management.
  • Documentation & Complianc e

  • Ensure accurate documentation of client interactions, policies, and changes within the agency management system.
  • Stay updated on industry trends and regulatory requirements to provide compliant and relevant coverage solutions.
  • Sales Support & Strategy

  • Assist Account Executives with new business development by supporting sales presentations, providing coverage recommendations, and preparing proposals.
  • Contribute to the growth of Benchmarks market share by actively identifying leads and referring prospects.
  • Qualifications Needed :

  • State-issued, valid insurance license(s) required : Property and Casualty Insurance License (required)
  • Previous experience in the insurance industry as an account manager for commercial lines (required)
  • A thorough understanding of a variety of insurance company policies and insurance coverage offerings, including their costs and benefits
  • Sound knowledge or eagerness to learn the intricacies of working procedures within commercial enterprises to best advise clients on relevant policies
  • Proficient in Microsoft Office programs such as Word and Excel (required)
  • Benefits :

  • Dental insurance
  • Health insurance
  • Paid time off
  • Supplemental Pay :

  • Bonus opportunities
  • Commission pay
  • Percentage of Revenue Bonus
  • Education :

  • High school or equivalent (Preferred)
  • Experience :

  • AMS360 : 2 years (Preferred)
  • Insurance sales : 3 years (Preferred)
  • License / Certification :

  • Property & Casualty License (Required)
  • Work Location : In person

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