Service Specialist Opportunity
Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Service Specialist to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.
Responsibilities / Tasks
- Assisting Sales Engineers and customers with technical expertise on spare parts requirements, conversion sets, Sales Line Agreements (SLA), etc. for the Renewable Resources applications separators and decanters
- Aid customers in what is required for maintaining their centrifuges for trouble free operation by offering GEA's parts, repairs and in plant services
- Support customers in maintaining their centrifuges properly for safe operation
- Build and maintain relationships with customers, ensuring their satisfaction and loyalty to GEA for all their after sales needs
- Offer and setup training with GEA's training team to increase understanding of products and processes.
- Position the product effectively against competitors (parts, repairs and in plant services)
- Uphold a unified approach in client interactions ("One face to the Client" culture).
Your Profile / Qualifications
At least 5 years of relevant industry experience, with knowledge of separators and decanters.Familiarity with customer bases and competitors in the field.Expertise in state-of-the-art processes related to decanters and separatorsEducational background in Engineering, Food Science, or equivalent experience.Open-minded, solution-oriented, and strong problem-solving abilities.Team player with excellent networking and communication skills.Strong customer orientation and ability to build rapport across various organizational levels.Confident, capable, and credible in client-facing scenarios.English proficiency.Willingness and ability to travel extensively (5070%).GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
GEA offers competitive pay and great benefits.
11 Paid HolidaysPTO - Paid Time OffMedical PlansDental InsuranceVision InsuranceHealth Savings and Spending AccountsTuition Reimbursement401k with excellent employer matchWellness Incentive ProgramEmployee Assistance ProgramGEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Did we spark your interest? Then please click apply above to access our guided application process.