Marketing Sales Professionals-Charleston

Overview

Hilton Grand Vacations is hiring in Charleston for In-house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.

Responsibilities

• Responds to guests in a timely manner and represents HGV's Cultural Values.
• Maintains a positive demeanor with everyone at all times.
• Develop professional relationships with hotel staff and adhere to protocol standards.
• Distribute approved promotional information and incentives to guests that meet tour site qualifications.
• Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
• Confirms appointments with guests to ensure tour shows for presentation.
• Reviews production reports and notifies manager of any challenges.
• Follows gifting procedures to ensure costs are met monthly.
• Maintains established Minimum Performance Standard on monthly basis.
• Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.

About You

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

J-18808-Ljbffr